| Application of perceived value model to identify factors affecting passengers' repurchase intentions on city bus: A case of the Taipei metropolitan area W Jen, KC Hu Transportation 30, 307-327, 2003 | 258 | 2003 |
| Passengers’ perceived service quality of city buses in Taipei: scale development and measurement KC Hu, W Jen Transport Reviews 26 (5), 645-662, 2006 | 122 | 2006 |
| Effects of service quality, innovation and corporate image on customer’s satisfaction and loyalty of air cargo terminal KC Hu, MC Huang International Journal of Operations Research 8 (4), 36-47, 2011 | 114 | 2011 |
| External costs of domestic container transportation: Short‐sea shipping versus trucking in Taiwan PTW Lee, KC Hu, T Chen Transport Reviews 30 (3), 315-335, 2010 | 77 | 2010 |
| Developing the fifth generation port concept model: an empirical test PTW Lee, JSL Lam, CW Lin, KC Hu, I Cheong The international journal of logistics management 29 (3), 1098-1120, 2018 | 69 | 2018 |
| Quality risk assessment model for airline services concerning Taiwanese airlines KC Hu, MW Hsiao Journal of Air Transport Management 53, 177-185, 2016 | 53 | 2016 |
| Evaluation of the service quality of container ports by importance-performance analysis PTW Lee, KC Hu International Journal of Shipping and Transport Logistics 4 (3), 197-211, 2012 | 47 | 2012 |
| Evaluating city bus service based on zone of tolerance of expectation and normalized importance KC Hu Transport Reviews 30 (2), 195-217, 2010 | 43 | 2010 |
| Applying analytic network process (ANP) to rank critical success factors of waterfront redevelopment PTW Lee, JZ Wu, KC Hu, M Flynn International Journal of Shipping and Transport Logistics 5 (4-5), 390-411, 2013 | 41 | 2013 |
| Click “Like” on Facebook: The Effect of Customer-to-customer Interaction on Customer Voluntary Performance for Social Networking Sites KC Hu, M Lu, FY Huang, W Jen International Journal of Human–Computer Interaction 33 (2), 135-142, 2017 | 37 | 2017 |
| Applying critical incidents technique to explore the categories of service failure and service recovery for Taiwanese international airlines KC HU, ML LU, CY TU, W JEN Journal of the Eastern Asia Society for Transportation Studies 10, 2255-2273, 2013 | 35 | 2013 |
| 應用服務品質量表與知覺價值模式探討旅客再消費意願之影響因素: 以汽車客運業為例 胡凱傑， 任維廉 | 21 | 2002 |
| Fuzzy factor analysis for selecting service quality factors-a case of the service quality of city bus service GH Tzeng, W Jen, KC Hu International Journal of fuzzy systems 4 (4), 911-921, 2002 | 16 | 2002 |
| A Comparative Study of Key Critical Factors of Waterfront Port Development: Case Studies of Incheon Inner Port and Bangkok Port PTW Lee, JZ Wu, K Suthiwartnarueput, KC Hu, R Rodjanapradied Growth and Change 47 (3), 393-405, 2016 | 15 | 2016 |
| Developing a new technique for evaluating service quality of container ports KC Hu, T Lee Current Issues in Shipping, Ports and Logistics, 337-356, 2011 | 14 | 2011 |
| Novel 3D model for prioritising the attributes of port service quality: cases involving major container ports in Asia KC Hu, PTW Lee International Journal of Shipping and Transport Logistics 9 (6), 673-695, 2018 | 13 | 2018 |
| Using importance–performance analysis, goal difficulty and the Kano model to prioritize improvements in the quality of home delivery logistics services KC Hu, KC Chia, M Lu, YL Liang The International Journal of Logistics Management, 2022 | 11 | 2022 |
| Applying utaut model to explore the antecedents of behavioral intentions for using cloud computing services: A case of software as a service KC Hu, YL Yen, KC Chia International Conference on Business and Information, Renaissance Sapporo …, 2012 | 9 | 2012 |
| From the viewpoint of business customers to explore the antecedents of satisfaction and loyalty for freight shipping industry in Taiwan KC Hu, W Jen Proceedings of the Eastern Asia Society for Transportation Studies Vol. 7 …, 2009 | 9 | 2009 |
| Development, and assessment of a service quality for mass transit-take Taipei bus for an example W Jen, KC Hu Transportation Planning Journal Quarterly 30 (2), 371-408, 2001 | 7 | 2001 |
Paul Tae-Woo LeeProfessor, Maritime Logistics and Free Trade Islands Research Center, Zhejiang University在 zju.edu.cn 的电子邮件经过验证
