Financial well-being: A conceptualization and research agenda EC Brüggen, J Hogreve, M Holmlund, S Kabadayi, M Löfgren Journal of business research 79, 228-237, 2017 | 1023 | 2017 |
Reasons for household food waste with special attention to packaging H Williams, F Wikström, T Otterbring, M Löfgren, A Gustafsson Journal of cleaner production 24, 141-148, 2012 | 733 | 2012 |
Idea generation: customer co‐creation versus traditional market research techniques L Witell, P Kristensson, A Gustafsson, M Löfgren Journal of Service Management 22 (2), 140-159, 2011 | 562 | 2011 |
Kano's theory of attractive quality and packaging M Löfgren, L Witell Quality management journal 12 (3), 7-20, 2005 | 355 | 2005 |
Classification of quality attributes L Witell, M Löfgren Managing Service Quality: An International Journal 17 (1), 54-73, 2007 | 257 | 2007 |
Two decades of using Kano's theory of attractive quality: a literature review M Löfgren, L Witell Quality Management Journal 15 (1), 59-75, 2008 | 255 | 2008 |
A life cycle perspective on environmental effects of customer focused packaging development H Williams, F Wikström, M Löfgren Journal of Cleaner Production 16 (7), 853-859, 2008 | 210 | 2008 |
From service for free to service for fee: business model innovation in manufacturing firms L Witell, M Löfgren Journal of Service Management 24 (5), 520-533, 2013 | 192 | 2013 |
Theory of attractive quality and the Kano methodology–the past, the present, and the future L Witell, M Löfgren, JJ Dahlgaard Total Quality Management & Business Excellence 24 (11-12), 1241-1252, 2013 | 163 | 2013 |
Winning at the first and second moments of truth: an exploratory study M Löfgren Managing Service Quality: An International Journal 15 (1), 102-115, 2005 | 146 | 2005 |
Customer satisfaction in the first and second moments of truth M Löfgren, L Witell, A Gustafsson Journal of Product & Brand Management 17 (7), 463-474, 2008 | 110 | 2008 |
Theory of attractive quality and life cycles of quality attributes M Löfgren, L Witell, A Gustafsson The TQM Journal 23 (2), 235-246, 2011 | 104 | 2011 |
Identifying ideas of attractive quality in the innovation process L Witell, M Löfgren, A Gustafsson The TQM Journal 23 (1), 87-99, 2011 | 48 | 2011 |
Consumer perception at point of purchase: Evaluating proposed package designs in an eye-tracking lab E Wästlund, P Shams, M Löfgren, L Witell, A Gustafsson Journal of Business & Retail Management Research 5 (1), 42-51, 2010 | 26 | 2010 |
Relevant and preferred public service: a study of user experiences and value creation in public transit C Högström, S Davoudi, M Löfgren, M Johnson Public Management Review 18 (1), 65-90, 2016 | 25 | 2016 |
An extended method to measure overall consumer satisfaction with packaging S Pousette, M Löfgren, B Nilsson, A Gustafsson Packaging Technology and Science 27 (9), 727-738, 2014 | 23 | 2014 |
Designing an autonomous integrated downstream sequence from a batch separation process− an industrial case study A Löfgren, N Andersson, A Sellberg, B Nilsson, M Löfgren, S Wood Biotechnology journal 13 (4), 1700691, 2018 | 19 | 2018 |
The leader of the pack: a service perspective on packaging and customer satisfaction M Löfgren Karlstads universitet, 2006 | 16 | 2006 |
Let there be light! An initial exploratory study of whether lighting influences consumer evaluations of packaged food products T Otterbring, M Löfgren, M Lestelius Journal of sensory studies 29 (4), 294-300, 2014 | 15 | 2014 |
Customer-support service from a relationship perspective: Best practice for Telecom I Roos, M Löfgren, B Edvardsson Management Research and Practice 5 (2), 4, 2013 | 10 | 2013 |