Customer satisfaction on service quality in private commercial banking sector in Bangladesh R Karim, T Chowdhury British Journal of Marketing Studies 2 (2), 1-11, 2014 | 206 | 2014 |
Customer Satisfaction in Online Shopping: a study into the reasons for motivations and inhibitions RA Karim | 161 | 2013 |
Impact of different training and development programs on employee performance in Bangladesh perspective R Al Karim International Journal of Entrepreneurial Research 2 (1), 8-14, 2019 | 117 | 2019 |
An Evaluation of Financial Performance of Private Commercial Banks in Bangladesh: Ratio Analysis T Alam, RA Karim Journal of Business Studies Quarterly 5 (Number 2), 65-77, 2013 | 117 | 2013 |
The Effect of Dividend Policy on Share Price: An Evaluative Study MA Al-Hasan, M Asaduzzaman, RA Karim | 93 | 2013 |
The relationship between CRM and customer loyalty: the moderating role of customer trust MMD Alam, RA Karim, H Wardha International Journal of Bank Marketing, 2021 | 65 | 2021 |
Arsenic and heavy metal concentrations in surface soils and vegetables of Feni district in Bangladesh RA Karim, SM Hossain, MMH Miah, K Nehar, MSH Mubin Environmental Monitoring and Assessment 145, 417–425, 2008 | 48 | 2008 |
Influence of Service Quality on Customer Satisfaction and Customer Loyalty in the Private Banking Sector of Bangladesh: A PLS Approach RA Karim Journal of Marketing and Information System (JMIS) 1 (3), 8-17, 2019 | 46 | 2019 |
Fostering quality customer service during Covid-19: The role of managers’ oral language, employee work engagement, and employee resilience MK Rabiul, P Promsivapallop, RA Karim, MA Islam, AK Patwary Journal of Hospitality and Tourism Management 53, 50-60, 2022 | 35 | 2022 |
The Relationships of Corporate Sustainability, Customer Loyalty, and Word of Mouth: The Mediating Role of Corporate Image and Customer Satisfaction RA Karim, MK Rabiul Journal of Quality Assurance in Hospitality & Tourism 25 (3), 421-441, 2022 | 28 | 2022 |
CSR AND EMPLOYEE JOB SATISFACTION: A CASE FROM MNCS BANGLADESH T Raihan, RA Karim Global Journal of Human Resource Management 5 (3), 26-39, 2017 | 25 | 2017 |
Linking Fintech Payment Services and Customer Loyalty Intention in the Hospitality Industry: The Mediating Role of Customer Experience and Attitude R Al Karim, FA Sobhani, MK Rabiul, NJ Lepee, MR Kabir, ... Sustainability 14 (24), 16481, 2022 | 20 | 2022 |
An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry: A sequential mediation model MK Rabiul, OM Karatepe, RA Karim, IM Panha International Journal of Hospitality Management 113, 103508, 2023 | 18 | 2023 |
HOW CRM COMPONENTS IMPACT CUSTOMER LOYALTY: A CASE FROM BANGLADESH BANKING INDUSTRY RA Karim, W Habiba Journal of Management Info. 7 (2), pp. 43-61, 2020 | 17 | 2020 |
Influence of 4P Strategy on Organisation’s Performance: A Case on Bangladesh RMG Sector RA Karim, W Habiba International Journal of Entrepreneurial Research 3 (1), 8 - 12, 2020 | 17 | 2020 |
Can Blockchain Payment Services Influence Customers’ Loyalty Intention in the Hospitality Industry? A Mediation Assessment RA Karim, MK Rabiul, M Ishrat, P Promsivapallop, S Kawser Administrative Sciences 13 (3), 1-17, 2023 | 16 | 2023 |
Influence of E-Service Quality on Customer Satisfaction & Word of Mouth in App-based Service Industry: A Case on Pathao, Bangladesh. RA Karim Journal of Technology Management and Business 7 (1), 36-49, 2020 | 16 | 2020 |
The nexus between CRM and competitive advantage: The mediating role of customer loyalty R Al Karim, MMD Alam, MK Al Balushi Nankai Business Review International 15 (2), 248-268, 2023 | 15 | 2023 |
Effects of CRM Components on Firm’s Competitive Advantage: A Case on Bangladesh Banking Industry RA Karim, W Habiba Management Research Spectrum 10 (01), 1-7, 2020 | 15 | 2020 |
How Organizational Training Affects Employee Performance: A Case on Bangladesh Private Banking Sector RA Karim, MW Islam, Harun-Or-Rashid International Journal of Entrepreneurial Research (IJER) 2 (4), 1-6, 2019 | 13 | 2019 |