The role played by perceived usability, satisfaction and consumer trust on website loyalty C Flavián, M Guinalíu, R Gurrea Information & management 43 (1), 1-14, 2006 | 2718 | 2006 |
Perceived e‐service quality (PeSQ) E Cristobal, C Flavian, M Guinaliu Managing service quality: An international journal, 2007 | 1478 | 2007 |
Consumer trust, perceived security and privacy policy: three basic elements of loyalty to a web site C Flavián, M Guinalíu Industrial management & data Systems 106 (5), 601-620, 2006 | 1426 | 2006 |
The role of satisfaction and website usability in developing customer loyalty and positive word‐of‐mouth in the e‐banking services LV Casaló, C Flavián, M Guinalíu International journal of bank marketing 26 (6), 399-417, 2008 | 821 | 2008 |
Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions LV Casaló, C Flavián, M Guinalíu Tourism management 31 (6), 898-911, 2010 | 740 | 2010 |
The influence of corporate image on consumer trust: A comparative analysis in traditional versus internet banking C Flavian, M Guinaliu, E Torres Internet research 15 (4), 447-470, 2005 | 656 | 2005 |
The impact of participation in virtual brand communities on consumer trust and loyalty: The case of free software L Casaló, C Flavián, M Guinalíu Online information review 31 (6), 775-792, 2007 | 633 | 2007 |
The role of security, privacy, usability and reputation in the development of online banking LV Casaló, C Flavián, M Guinalíu Online information review 31 (5), 583-603, 2007 | 633 | 2007 |
Promoting consumer's participation in virtual brand communities: A new paradigm in branding strategy LV Casaló, C Flavián, M Guinalíu Journal of marketing Communications 14 (1), 19-36, 2008 | 621 | 2008 |
Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk D Belanche, LV Casaló, M Guinalíu Journal of retailing and consumer services 19 (1), 124-132, 2012 | 522 | 2012 |
The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process L Casaló, C Flavián, M Guinalíu Computers in Human behavior 24 (2), 325-345, 2008 | 491 | 2008 |
Understanding the intention to follow the advice obtained in an online travel community LV Casaló, C Flavián, M Guinalíu Computers in Human Behavior 27 (2), 622-633, 2011 | 475 | 2011 |
Do online hotel rating schemes influence booking behaviors? LV Casalo, C Flavian, M Guinaliu, Y Ekinci International Journal of Hospitality Management 49, 28-36, 2015 | 398 | 2015 |
Relationship quality, community promotion and brand loyalty in virtual communities: Evidence from free software communities LV Casaló, C Flavián, M Guinalíu International journal of information management 30 (4), 357-367, 2010 | 382 | 2010 |
Corporate image measurement: A further problem for the tangibilization of Internet banking services C Flavian, E Torres, M Guinaliu International Journal of Bank Marketing 22 (5), 366-384, 2004 | 348 | 2004 |
The influence of satisfaction, perceived reputation and trust on a consumer's commitment to a website LV Casalo, C Flavián, M Guinalíu Journal of marketing communications 13 (1), 1-17, 2007 | 328 | 2007 |
How bricks‐and‐mortar attributes affect online banking adoption C Flavián, M Guinalìu, E Torres International Journal of Bank Marketing 24 (6), 406-423, 2006 | 278 | 2006 |
Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers LV Casaló, C Flavián, M Guinalíu, Y Ekinci Journal of Business Research 68 (9), 1829-1835, 2015 | 255 | 2015 |
Antecedents and consequences of consumer participation in on-line communities: The case of the travel sector LV Casaló, C Flavián, M Guinalíu International Journal of Electronic Commerce 15 (2), 137-167, 2010 | 239 | 2010 |
The influence of virtual communities on distribution strategies in the internet C Flavián, M Guinalíu International Journal of Retail & Distribution Management 33 (6), 405-425, 2005 | 236 | 2005 |