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Angelo Bonfanti
Angelo Bonfanti
Università degli Studi di Verona - Dipartimento di Management
在 univr.it 的电子邮件经过验证 - 首页
标题
引用次数
引用次数
年份
Digital transformation challenges: strategies emerging from a multi-stakeholder approach
F Brunetti, DT Matt, A Bonfanti, A De Longhi, G Pedrini, G Orzes
The TQM Journal 32 (4), 697-724, 2020
3952020
The impact of the Covid-19 pandemic on customer experience design: The hotel managers’ perspective
A Bonfanti, V Vigolo, G Yfantidou
International Journal of Hospitality Management 94, 102871, 2021
1952021
Italian craft firms between digital manufacturing, open innovation, and servitization
A Bonfanti, M Del Giudice, A Papa
Journal of the Knowledge Economy 9, 136-149, 2018
1002018
Effective public speaking: a conceptual framework in the corporate-communication field
C Baccarani, A Bonfanti
Corporate Communications: An International Journal 20 (3), 375-390, 2015
652015
Industrial digitalization. A systematic literature review and research agenda
DT Matt, G Pedrini, A Bonfanti, G Orzes
European Management Journal 41 (1), 47-78, 2023
642023
The perceptions of Italian farmers’ market shoppers and strategic directions for customer-company-territory interaction (CCTI)
F Cassia, M Ugolini, A Bonfanti, C Cappellari
Procedia-Social and Behavioral Sciences 58, 1008-1017, 2012
512012
A conceptual service quality map: The value of a wide opened perspective
C Baccarani, M Ugolini, A Bonfanti
Atti del Convegno Organizational Excellence in Service, University of …, 2010
412010
Cultural insights of CSI: how do Italian and Iranian firms differ?
R Canestrino, A Bonfanti, L Oliaee
Journal of Innovation and Entrepreneurship 4, 1-9, 2015
372015
The effect of signage and emotions on satisfaction with the servicescape: An empirical investigation in a healthcare service setting
V Vigolo, A Bonfanti, R Sallaku, J Douglas
Psychology & Marketing 37 (3), 408-417, 2020
362020
The contribution of manufacturing companies to the achievement of sustainable development goals: An empirical analysis of the operationalization of sustainable business models
A Bonfanti, G Mion, F Brunetti, A Vargas‐Sánchez
Business Strategy and the Environment 32 (4), 2490-2508, 2023
332023
Effects of customer education in terms of customer perceived value: the role of customer evaluation skills
A Bonfanti, F Brunetti
Sinergie Italian Journal of Management 33 (May-Aug), 219-238, 2015
332015
Social entrepreneurship and corporate architecture: evidence from Italy
A Bonfanti, E Battisti, L Pasqualino
Management Decision 54 (2), 390-417, 2016
322016
Dimensions and triggers of memorable tourism experiences: evidence from Italian social enterprises
P Castellani, A Bonfanti, R Canestrino, P Magliocca
The TQM Journal 32 (6), 1115-1138, 2020
312020
Designing a memorable in-store customer shopping experience: practical evidence from sports equipment retailers
A Bonfanti, G Yfantidou
International journal of retail & distribution management 49 (9), 1295-1311, 2021
302021
Hotel responses to guests’ online reviews: An exploratory study on communication styles
A Bonfanti, V Vigolo, F Negri
Information and Communication Technologies in Tourism 2016: Proceedings of …, 2016
282016
Towards an approach to signage management quality (SMQ)
A Bonfanti
Journal of Services Marketing 27 (4), 312-321, 2013
282013
Customer experience management strategies in upscale restaurants: Lessons from the Covid-19 pandemic
A Bonfanti, V Vigolo, G Yfantidou, R Gutuleac
International Journal of Hospitality Management 109, 103416, 2023
272023
Characterizing the mission statements of benefit corporations: Empirical evidence from Italy
G Mion, CR Loza Adaui, A Bonfanti
Business Strategy and the Environment 30 (4), 2160-2172, 2021
272021
The effect of performance quality and customer education on attitudinal loyalty: A cross-country study of opera festival attendees
V Vigolo, A Bonfanti, F Brunetti
Nonprofit and Voluntary Sector Quarterly 48 (6), 1272-1295, 2019
262019
Quality and perceived value in career guidance e-services
N Cobelli, A Bonfanti, S Cubico, G Favretto
International Journal of Quality and Service Sciences 11 (1), 53-68, 2019
242019
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