Market orientation and business performance: Evidence from franchising industry YK Lee, SH Kim, MK Seo, SK Hight International Journal of Hospitality Management 44, 28-37, 2015 | 331 | 2015 |
Employee work status, mental health, substance use, and career turnover intentions: An examination of restaurant employees during COVID-19 D Bufquin, JY Park, RM Back, JV de Souza Meira, SK Hight International Journal of Hospitality Management 93, 102764, 2021 | 229 | 2021 |
Managers from “Hell” in the hospitality industry: How do hospitality employees profile bad managers? SK Hight, T Gajjar, F Okumus International Journal of Hospitality Management 77 (A), 97-107, 2019 | 71 | 2019 |
The power of e-commerce: Does e-commerce enhance the impact of loyalty programs on hotel operating performance? N Hua, S Hight, W Wei, AB Ozturk, XR Zhao, K Nusair, A DeFranco International Journal of Contemporary Hospitality Management 34 (4), 1906-1923, 2019 | 54 | 2019 |
Role stress and alcohol use on restaurant server’s job satisfaction: Which comes first? SK Hight, JY Park International Journal of Hospitality Management 76 (A), 231–239, 2019 | 49 | 2019 |
An examination of restaurant employees’ work-life outlook: The influence of support systems during COVID-19 JY Park, SK Hight, D Bufquin, JV de Souza Meira, RM Back International Journal of Hospitality Management 97, 102992, 2021 | 39 | 2021 |
Substance use for restaurant servers: Causes and effects SK Hight, JY Park International Journal of Hospitality Management 68, 68-79, 2018 | 33 | 2018 |
Managers from heaven: how do hospitality employees describe good managers? TG Mistry, SK Hight, F Okumus, A Terrah International Hospitality Review 36 (1), 2-24, 2022 | 19 | 2022 |
What happens to restaurant employees during times of distress? A focus on separation strategies, emotional outcomes, and drinking behaviors SK Hight, M Kitterlin-Lynch, L Cain, JY Park International Journal of Hospitality Management 117, 103632, 2024 | 1 | 2024 |
Sexual Harassment, Negative Emotions, and Turnover Intention in the Restaurant Industry: The Moderating Effect of Pay Satisfaction JVS Meira, JY Park, S Kyle Hight, D Bufquin, RM Back Cornell Hospitality Quarterly, 19389655241241472, 2024 | | 2024 |