An overview of content analysis TG Harwood, T Garry The marketing review 3 (4), 479-498, 2003 | 959 | 2003 |
Technological disruptions in services: lessons from tourism and hospitality D Buhalis, T Harwood, V Bogicevic, G Viglia, S Beldona, C Hofacker Journal of service management 30 (4), 484-506, 2019 | 777 | 2019 |
An investigation into gamification as a customer engagement experience environment T Harwood, T Garry Journal of Services Marketing 29 (6/7), 533-546, 2015 | 427 | 2015 |
‘It's Mine!’–Participation and ownership within virtual co-creation environments T Harwood, T Garry Journal of Marketing Management 26 (3-4), 290-301, 2010 | 107 | 2010 |
Relationship marketing: Perspectives, dimensions and contexts TG Harwood, T Garry, AJ Broderick (No Title), 2008 | 104 | 2008 |
Internet of Things: understanding trust in techno-service systems T Harwood, T Garry Journal of Service Management 28 (3), 442-475, 2017 | 77 | 2017 |
Current trends in eye tracking research M Horsley, M Eliot, BA Knight, R Reilly Springer Science & Business Media, 2013 | 75 | 2013 |
Relationship marketing: why bother? TG Harwood, T Garry Handbook of Business Strategy 7 (1), 107-111, 2006 | 67 | 2006 |
Grounding continuous professional development (CPD) in teaching practice T Harwood, J Clarke Innovations in Education and Teaching International 43 (1), 29-39, 2006 | 58 | 2006 |
Co‐creation and ambiguous ownership within virtual communities: the case of the Machinima community T Harwood, T Garry Journal of Consumer Behaviour 13 (2), 148-156, 2014 | 45 | 2014 |
Business negotiations in the context of strategic relationship development T Harwood Marketing Intelligence & Planning 20 (6), 336-348, 2002 | 43 | 2002 |
The business of gamification: a critical analysis M Dymek, P Zackariasson Taylor & Francis, 2016 | 39 | 2016 |
Marketing beyond the frontier? Researching the new marketing landscape of virtual worlds M Saren, T Harwood, J Ward, A Venkatesh Journal of Marketing Management 29 (13-14), 1435-1442, 2013 | 39 | 2013 |
Mobile eye-tracking in retail research T Harwood, M Jones Current trends in eye tracking research, 183-199, 2013 | 38 | 2013 |
Cyborgs as frontline service employees: a research agenda T Garry, T Harwood Journal of Service Theory and Practice 29 (4), 415-437, 2019 | 30 | 2019 |
Developing buyer-seller relationships through face-to-face negotiations TG Harwood Journal of Relationship Marketing 4 (3-4), 105-122, 2006 | 30 | 2006 |
Emergence of gamified commerce: Turning virtual to real T Harwood Journal of Electronic Commerce in Organizations (JECO) 10 (2), 16-39, 2012 | 20 | 2012 |
Design fiction diegetic prototyping: A research framework for visualizing service innovations T Harwood, T Garry, R Belk Journal of Services Marketing 34 (1), 59-73, 2020 | 18 | 2020 |
Museum thresholds: The design and media of arrival R Parry, R Page, A Moseley Routledge, 2018 | 18 | 2018 |
Towards a manifesto for machinima T Harwood Journal of Visual Culture 10 (1), 6-12, 2011 | 18 | 2011 |