| Social media ties strategy in international branding: An application of resource-based theory H Gao, M Tate, H Zhang, S Chen, B Liang Journal of International Marketing 26 (3), 45-69, 2018 | 120 | 2018 |
| The negative effect of scarcity cues on consumer purchase decisions in the hospitality industry during the COVID-19 pandemic Y Li, J Yao, J Chen International Journal of Hospitality Management 94, 102815, 2021 | 97 | 2021 |
| To disclose or to falsify: the effects of cognitive trust and affective trust on customer cooperation in contact tracing SJ Chen, D Waseem, R Xia, KT Tran, Y Li, J Yao International Journal of Hospitality Management 94, 102867, 2021 | 50* | 2021 |
| The effects of brand origin and country-of-manufacture on consumers' institutional perceptions and purchase decision-making S Chen, MJ Wright, H Gao, H Liu, D Mather International Marketing Review 38 (2), 343-366, 2021 | 36 | 2021 |
| Trust erosion during industry-wide crises: the central role of consumer legitimacy judgement S Chen, JA Zhang, H Gao, Z Yang, D Mather Journal of Business Ethics 175, 95–116, 2022 | 22 | 2022 |
| How privacy practices affect customer commitment in the sharing economy: A study of Airbnb through an institutional perspective SJ Chen, K Tamilmani, K Tran, D Waseem, V Weerakkody Industrial Marketing Management, 161-175, 2022 | 18 | 2022 |
| The double-edged effects of data privacy practices on customer responses SJ Chen, K Tran, R Xia, D Waseem, JA Zhang, B Potdar International Journal of Information Management 69, 102600, 2023 | 9 | 2023 |
| Green brand ambidexterity and consumer satisfaction: The symmetric and asymmetric approach J Zhang, S Chen, S Walton, S Carr Journal of Consumer Marketing 39 (5), 488-504, 2022 | 5 | 2022 |
| Consumer response journey following a product-harm crisis: The role of online brand communities J Casey, Y Huang, J Chen Journal of Consumer Behaviour 23, 855–874, 2024 | 2 | 2024 |
| Consumers’ responses to corporate normalised misconduct during an industry-wide crisis: An investigation in the Chinese dairy industry S Chen, H Gao, JA Zhang Australasian Marketing Journal 31 (2), 152–163, 2023 | 2 | 2023 |
| Contact tracing: why some people are giving false contact details to bars and restaurants D Waseem, J Chen The Conversation, 2020 | 1 | 2020 |
| An Institutional perspective of consumer behaviour in industry-wide crisis S Chen | 1 | 2018 |
| The Effects of Observing Punishment on Consumers’ Decisions to Punish Other Companies during Industry-wide Crises SJ Chen, Y Li, J Yao Journal of the Academy of Marketing Science, 2024 | | 2024 |
| Consumer Vulnerability: Understanding Transparency and Control in the Online Environment D Waseem, S Chen, R Xia, N Rana, B Potdar, K Tran Internet Research, 2024 | | 2024 |
| Understanding control and transparency in consumer data privacy B Potdar, D Waseem, J Chen, Z Xia, KT Tran, N Rana Australian and New Zealand Marketing Academy Conference (ANZMAC 2022), 307, 2022 | | 2022 |
| Product-Harm Crisis Role of Brand Community J Casey, Y Huang, J Chen ANZMAC 2022, 2022 | | 2022 |
| Business data privacy practices in contact tracing: a double-edged sword KT Tran, J Chen, Z Xia, D Waseem, B Potdar Australian and New Zealand Marketing Academy Conference (ANZMAC 2022), 2022 | | 2022 |
| Exploring the metrosexual and spornosexual market segments: a research agenda B Potdar, J Chen, D Waseem, A Khosa The 36th Annual Conference of the British Academy of Management, 2022 | | 2022 |
| Dark side of sharing economy: The privacy concerns of coworking service providers in UK D Waseem, K Tamilmani, S Chen Frontiers in Service 2022, 2022 | | 2022 |
| Pubs are reopening but research shows contact tracing still isn’t working – here’s how to fix it D Waseem, J Chen The Conversation, 2021 | | 2021 |
