Service quality and customer satisfaction: The moderating effects of hotel star rating R Nunkoo, V Teeroovengadum, CM Ringle, V Sunnassee International Journal of Hospitality Management 91, 102414, 2020 | 440 | 2020 |
Measuring service quality in higher education: Development of a hierarchical model (HESQUAL) V Teeroovengadum, TJ Kamalanabhan, AK Seebaluck Quality Assurance in Education 24 (2), 244-258, 2016 | 395 | 2016 |
This fast car can move faster: a review of PLS-SEM application in higher education research M Ghasemy, V Teeroovengadum, JM Becker, CM Ringle Higher Education, 2020 | 233 | 2020 |
Destination satisfaction and revisit intention of tourists: does the quality of airport services matter? B Seetanah, V Teeroovengadum, R Nunkoo Journal of Hospitality & Tourism Research 44 (1), 134-148, 2020 | 192 | 2020 |
Higher education service quality, student satisfaction and loyalty: Validating the HESQUAL scale and testing an improved structural model V Teeroovengadum, R Nunkoo, C Gronroos, TJ Kamalanabhan, ... Quality assurance in education 27 (4), 427-445, 2019 | 182 | 2019 |
Integrating service quality as a second-order factor in a customer satisfaction and loyalty model R Nunkoo, V Teeroovengadum, P Thomas, L Leonard International Journal of Contemporary Hospitality Management 29 (12), 2978-3005, 2017 | 141 | 2017 |
Examining the antecedents of ICT adoption in education using an Extended Technology Acceptance Model (TAM) V Teeroovengadum, N Heeramun, B Jugurnath International Journal of Education and Development using ICT 13 (3), 4-23, 2017 | 100 | 2017 |
Service quality dimensions as predictors of customer satisfaction and loyalty in the banking industry: moderating effects of gender V Teeroovengadum European Business Review 34 (1), 1-19, 2022 | 97 | 2022 |
Minimising perceived travel risk in the aftermath of the COVID-19 pandemic to boost travel and tourism V Teeroovengadum, B Seetanah, E Bindah, A Pooloo, I Veerasawmy Tourism Review 76 (4), 910-928, 2021 | 85 | 2021 |
Environmental identity and ecotourism behaviours: examination of the direct and indirect effects V Teeroovengadum Tourism Review 74 (2), 280-292, 2019 | 72 | 2019 |
Impact of information technology on quality management dimensions and its implications LSMDL Wai, AK Seebaluck, V Teeroovengadum European Business Review, 2011 | 56 | 2011 |
Investigating into the Relationship between the Present Level of Tertiary Students’ Needs Relative to Maslow’s Hierarchy: A Case Study at the University of Mauritius BA Gobin, V Teeroovengadum, NB Becceea, V Teeroovengadum International Journal of Learning 18 (11), 203-219, 2012 | 53 | 2012 |
Educational disruptions during the COVID-19 crisis in Small Island Developing States: Preparedness and efficacy of academics for online teaching I Seetal, S Gunness, V Teeroovengadum International Review of Education 67 (1), 185-217, 2021 | 37 | 2021 |
Sampling design in tourism and hospitality research V Teeroovengadum, R Nunkoo Handbook of research methods for tourism and hospitality management, 477-488, 2018 | 36 | 2018 |
Air access liberalization, marketing promotion and tourism development B Seetanah, RV Sannassee, V Teeroovengadum, R Nunkoo International Journal of Tourism Research 21 (1), 76-86, 2019 | 34 | 2019 |
Citation practices in tourism research: Toward a gender conscientious engagement R Nunkoo, CM Hall, S Rughoobur-Seetah, V Teeroovengadum Annals of Tourism Research 79, 102755, 2019 | 32 | 2019 |
Influence of organisational factors on the effectiveness of performance management systems in the public sector V Teeroovengadum, R Nunkoo, H Dulloo European Business Review 31 (3), 447-466, 2019 | 20 | 2019 |
Does higher education matter in African economic growth? Evidence from a PVAR approach B Seetanah, V Teeroovengadum Policy Reviews in Higher Education 3 (2), 125-143, 2019 | 17 | 2019 |
Moving to greener pastures: Untangling the evidence about FDI and environmental regulation in EU countries B Jugurnath, B Roucheet, V Teeroovengadum Journal of Developing Areas 51 (2), 405-415, 2017 | 15 | 2017 |
An analysis of higher education service quality in Mauritius using HESQUAL V Teeroovengadum, TJ Kamalanabhan, AK Seebaluck International Journal of Business Research 16 (2), 89-104, 2016 | 15* | 2016 |