| On value and value co-creation: A service systems and service logic perspective SL Vargo, PP Maglio, MA Akaka European management journal 26 (3), 145-152, 2008 | 4926 | 2008 |
| On distinguishing epistemic from pragmatic action D Kirsh, P Maglio Cognitive science 18 (4), 513-549, 1994 | 2169 | 1994 |
| Fundamentals of service science PP Maglio, J Spohrer Journal of the academy of marketing science 36, 18-20, 2008 | 2029 | 2008 |
| Steps toward a science of service systems J Spohrer, PP Maglio, J Bailey, D Gruhl Computer 40 (1), 71-77, 2007 | 1891 | 2007 |
| The emergence of service science: Toward systematic service innovations to accelerate co‐creation of value J Spohrer, PP Maglio Production and operations management 17 (3), 238-246, 2008 | 1169 | 2008 |
| The service system is the basic abstraction of service science PP Maglio, SL Vargo, N Caswell, J Spohrer Information Systems and e-business Management 7, 395-406, 2009 | 1129 | 2009 |
| Actor engagement as a microfoundation for value co-creation K Storbacka, RJ Brodie, T Böhmann, PP Maglio, S Nenonen Journal of business research 69 (8), 3008-3017, 2016 | 939 | 2016 |
| Network system for profiling and actively facilitating user activities RC Barrett, DC Kellem, PP Maglio US Patent 5,727,129, 1998 | 851 | 1998 |
| Service systems, service scientists, SSME, and innovation PP Maglio, S Srinivasan, JT Kreulen, J Spohrer Communications of the ACM 49 (7), 81-85, 2006 | 776 | 2006 |
| The service system is the basic abstraction of service science J Spohrer, SL Vargo, N Caswell, PP Maglio Proceedings of the 41st annual hawaii international conference on system …, 2008 | 601 | 2008 |
| Expertise identification using email communications CS Campbell, PP Maglio, A Cozzi, B Dom Proceedings of the twelfth international conference on Information and …, 2003 | 521 | 2003 |
| Smart cities with big data: Reference models, challenges, and considerations C Lim, KJ Kim, PP Maglio Cities 82, 86-99, 2018 | 504 | 2018 |
| Service-oriented technology and management: Perspectives on research and practice for the coming decade H Demirkan, RJ Kauffman, JA Vayghan, HG Fill, D Karagiannis, ... Electronic commerce research and applications 7 (4), 356-376, 2008 | 448 | 2008 |
| Technology-enabled value co-creation: An empirical analysis of actors, resources, and practices CF Breidbach, PP Maglio Industrial Marketing Management 56, 73-85, 2016 | 435 | 2016 |
| A service science perspective on business model innovation PP Maglio, J Spohrer Industrial Marketing Management 42 (5), 665-670, 2013 | 412 | 2013 |
| Method and system for relevance feedback through gaze tracking and ticker interfaces MD Flickner, DB Koons, Q Lu, PP Maglio, CH Morimoto, EJ Selker US Patent 6,577,329, 2003 | 379 | 2003 |
| How to personalize the Web R Barrett, PP Maglio, DC Kellem Proceedings of the ACM SIGCHI Conference on Human factors in computing …, 1997 | 371 | 1997 |
| Handbook of service science, Volume II PP Maglio, CA Kieliszewski, JC Spohrer, K Lyons, L Patrício, Y Sawatani Springer, 2019 | 367 | 2019 |
| Toward a science of service systems: Value and symbols JC Spohrer, PP Maglio Handbook of service science, 157-194, 2010 | 334 | 2010 |
| Method and system for summarizing topics of documents browsed by a user AL Cohen, PP Maglio, RC Barrett, MA Sheldon US Patent 6,356,898, 2002 | 325 | 2002 |
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