Customer satisfaction evaluation: Methods for measuring and implementing service quality E Grigoroudis, Y Siskos Springer Science & Business Media, 2009 | 621 | 2009 |
The ecosystem as helix: an exploratory theory‐building study of regional co‐opetitive entrepreneurial ecosystems as Quadruple/Quintuple Helix Innovation Models EG Carayannis, E Grigoroudis, DFJ Campbell, D Meissner, D Stamati R&d Management 48 (1), 148-162, 2018 | 562 | 2018 |
Strategic performance measurement in a healthcare organisation: A multiple criteria approach based on balanced scorecard E Grigoroudis, E Orfanoudaki, C Zopounidis Omega 40 (1), 104-119, 2012 | 552 | 2012 |
Customer satisfaction measurement in the private bank sector G Mihelis, E Grigoroudis, Y Siskos, Y Politis, Y Malandrakis European Journal of Operational Research 130 (2), 347-360, 2001 | 487 | 2001 |
Towards a multi-objective optimization approach for improving energy efficiency in buildings C Diakaki, E Grigoroudis, D Kolokotsa Energy and buildings 40 (9), 1747-1754, 2008 | 463 | 2008 |
Quadruple innovation helix and smart specialization: Knowledge production and national competitiveness E Carayannis, E Grigoroudis Форсайт 10 (1 (eng)), 31-42, 2016 | 418 | 2016 |
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method E Grigoroudis, Y Siskos European Journal of Operational Research 143 (1), 148-170, 2002 | 388 | 2002 |
UTA methods Y Siskos, E Grigoroudis, NF Matsatsinis Multiple criteria decision analysis: State of the art surveys, 315-362, 2016 | 347 | 2016 |
A survey of customer satisfaction barometers: Some results from the transportation-communications sector E Grigoroudis, Y Siskos European Journal of Operational Research 152 (2), 334-353, 2004 | 327 | 2004 |
A multi-objective decision model for the improvement of energy efficiency in buildings C Diakaki, E Grigoroudis, N Kabelis, D Kolokotsa, K Kalaitzakis, ... Energy 35 (12), 5483-5496, 2010 | 312 | 2010 |
Visitors' satisfaction, perceptions and gap analysis: The case of Dadia–Lefkimi–Souflion National Park G Arabatzis, E Grigoroudis Forest policy and economics 12 (3), 163-172, 2010 | 255 | 2010 |
The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach E Grigoroudis, C Litos, VA Moustakis, Y Politis, L Tsironis European Journal of Operational Research 187 (3), 1346-1357, 2008 | 235 | 2008 |
Linking innovation, productivity, and competitiveness: implications for policy and practice E Carayannis, E Grigoroudis The Journal of Technology Transfer 39, 199-218, 2014 | 215 | 2014 |
Decision support methodologies on the energy efficiency and energy management in buildings D Kolokotsa, C Diakaki, E Grigoroudis, G Stavrakakis, K Kalaitzakis Advances in building energy research 3 (1), 121-146, 2009 | 203 | 2009 |
Measuring customer satisfaction using a collective preference disaggregation model Y Siskos, E Grigoroudis, C Zopounidis, O Saurais Journal of Global Optimization 12, 175-195, 1998 | 188 | 1998 |
A multilevel and multistage efficiency evaluation of innovation systems: A multiobjective DEA approach EG Carayannis, E Grigoroudis, Y Goletsis Expert Systems with Applications 62, 63-80, 2016 | 187 | 2016 |
An exploration of contemporary organizational artifacts and routines in a sustainable excellence context EG Carayannis, E Grigoroudis, M Del Giudice, MR Della Peruta, ... Journal of Knowledge Management 21 (1), 35-56, 2017 | 175 | 2017 |
Business model innovation as antecedent of sustainable enterprise excellence and resilience EG Carayannis, E Grigoroudis, S Sindakis, C Walter Journal of the Knowledge Economy 5, 440-463, 2014 | 170 | 2014 |
Sustainability ranking and improvement of countries YA Phillis, E Grigoroudis, VS Kouikoglou Ecological Economics 70 (3), 542-553, 2011 | 131 | 2011 |
Linking customer satisfaction, employee appraisal, and business performance: an evaluation methodology in the banking sector E Grigoroudis, E Tsitsiridi, C Zopounidis Annals of operations research 205, 5-27, 2013 | 128 | 2013 |