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Atefeh Shoomal
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State of the Art and Themes of the Research on Artificial intelligence (AI) Integrated Customer Relationship Management (CRM): Bibliometric Analysis and Topic Modelling
D Ozay, M Jahanbakht, PJ Componation, A Shoomal
2023 IEEE International Conference on Technology Management, Operations and …, 2023
12023
Artificial Intelligence (AI)-based Customer Relationship Management (CRM): a comprehensive bibliometric and systematic literature review with outlook on future research
D Ozay, M Jahanbakht, A Shoomal, S Wang
Enterprise Information Systems, 2351869, 2024
2024
Investigating Production Yield Effect on Inventory Control through a Hybrid Simulation Approach
M Materikina, A Shoomal, LH Manh, Y Zhou
2023 Winter Simulation Conference (WSC), 2088-2099, 2023
2023
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