[HTML][HTML] Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and …

P Raman, M Sambasivan, N Kumar - Revista de Psicología del Trabajo y …, 2016 - Elsevier
… The main objective of this research is to study the effect of personality, emotional … exhaustion
on counterproductive work behavior (CWB) of frontline employees in the government sector. …

Workplace ostracism and hospitality employees' counterproductive work behaviors: The joint moderating effects of proactive personality and political skill

H Zhao, Z Peng, G Sheard - International Journal of Hospitality …, 2013 - Elsevier
… effect of workplace ostracism on hospitality employeescounterproductive work behaviors
(… The study specifically focuses on the joint moderating roles of proactive personality and …

The influence of work ethic and counterproductive work behaviour of civil servants

A Abdullah, FW Halim - Journal of Technology Management …, 2016 - penerbit.uthm.edu.my
personality factors because it plays an important role in predicting and explaining human …
related to counterproductive work behaviour among civil servants. Wrongdoings at work do not …

If You Are Emotionally Intelligent: The effects of customer‐related social stressors on counterproductive work behavior for front‐line service employees

R Zhang, K Redfern, MA Newman… - … Journal of Selection …, 2016 - Wiley Online Library
… insights into if and how CSS accounts for CWB for the front-line service employees. …
moderating role of other individual variables such as individual traits (eg, the Big Five personality

The effects of personality, deviant behavior, and employee engagement on frontline employees' organizational commitment

N Noermijati, E Firdaus… - Management Science …, 2021 - growingscience.com
personality factors had a significant negative relationship to counterproductive workplace
behavior (… Many factors can influence counterproductive work behavior or deviant behavior by …

[PDF][PDF] Work behavior and organizational citizenship behavior of frontline workers during COVID-19 in Thailand

N Wuttaphan - The Journal of Behavioral Science, 2022 - so06.tci-thaijo.org
… wellbeing of frontline public health workers due to a shortage of staff and supplies… work
environment and psychological capital on work behavior and organizational citizenship behavior

The relations of daily counterproductive workplace behavior with emotions, situational antecedents, and personality moderators: A diary study in Hong Kong

J Yang, JM Diefendorff - Personnel Psychology, 2009 - Wiley Online Library
… mechanism through which daily stressors impact daily counterproductive work behavior (CWB).
We further theorized that personality variables (negative affectivity, Conscientiousness, …

[PDF][PDF] The Effect of Customer Uncivil Behavior on Counterproductive Work Behavior and Quit Intention of Airlines' Frontline Employees: Emotional Intelligence as a …

HS Zaki - Journal of the Faculty of Tourism and Hotels …, 2020 - mfth.journals.ekb.eg
… examine the relationships between customer incivility, counterproductive work behavior (CWB)
(… Such requirements to preserve a gentle and pleasant personality regardless how badly …

Role stressors and counterproductive work behavior: The role of negative affect and proactive personality

Y Zhang, JM Crant, Q Weng - International Journal of Selection …, 2019 - Wiley Online Library
between three role stressors (ie, role ambiguity, role conflict, and role overload) and
counterproductive work behavior (… personality moderates the relationships between negative …

[PDF][PDF] A review on counterproductive work behavior (CWB) and EVLN coping strategy model amongst flight attendants

MAS Zubaidah, SI Ng, JA Ho… - … in Business and Social …, 2019 - pdfs.semanticscholar.org
Counterproductive work behavior among frontline givernment employees: Role of personality,
emotional intelligence, affectivity, emotional labor, and emotional exhaustion. Journal of …