… We performed a questionnaire survey to reveal the user expectations towards the
mobility services based on AVs. The structure of the questionnaire is presented in Fig. 2. …

… services into one single mobility service accessible on-demand” (MaaS [9]. Today, even
though there is no clear consensus on the definition of this concept [4], all its interpretations …

… The participants also expressed their opinion regarding which mobility services (other than
shared electric mobility services) they would like to see being integrated in a possible future …

… that mixing reality and virtual reality in mobile services... … users’ expectations for mobile
mixed reality services. We were able to elicit general level requirements and potential users’ …

… ' travel mode behaviors and future mobility expectations. This framework also shows the …
the available mobility services are not perceived to meet their value expectations and needs …

… For this study MaaS is defined as a multimodal mobility service with existing and new
ways of mobility, where the customer can customize its travel opportunities for door-to-door …

… and safety is an essential part of choosing the type of mobility service. Participants mentioned
that shared mobility lacks the perception of individual freedom even when the costs are …

… products and services, there is a need to understand the characteristics and expectations of
… ) to understand potential users’ expectations with regard to UX of future MAR services and (2…

… mobility expectations in envisioning urban futures. Smart mobility, or ICT-enabled transport
services, … Expectations of smart mobility’s contribution to such a transition are constituted by a …

… service provider settings are equally important. The paper presents the results of the empirical
work on user … institutional setup in the health care, nursing and mobility service sectors. …