Facilitated by AI technology, the phenomenon of cognitive automation extends the scope of
deterministic business process automation (BPA) through the probabilistic automation of …

Written by the leading scholars in the field, this book examines real-world implementations
of service automation technologies using Robotic Process Automation and Cognitive …

The emerging trends of cognitive Internet-of-Things (CIoT) are disrupting industrial process
automation by infusing intelligence within the pervasive interactions and process automation …

There have been a number of breakthroughs in artificial intelligence since the beginning of
the 21st century with machines now outperforming humans in cognitive tasks such as object …

This book is the first one to focus specifically on the new and game-changing concept of
Intelligent Automation (IA). IA, or “Intelligent Process Automation”, is a new notion, officially …

Recent developments in artificial intelligence (AI) have generated tidal waves, which are
shaking the foundation of organizations and businesses. Even though AI is considered an …

A significant recent technological development concerns the automation of knowledge and
service work as a result of advances in Artificial Intelligence (AI) and its sub-fields. We use …

Artificial intelligence (AI) technologies are fundamentally changing the nature of work.
Specifically, AI algorithms are challenging the humans in knowledge work. Therefore, while …

Abstract Knowledge work organizations are increasingly leveraging automation to enhance
and transform their business processes. Many types of automation tools are being deployed …

Abstract Advances in Artificial Intelligence (AI) are changing the nature of work and enable
the increasing automation of tasks. The trend around AI technologies has also reached …