Purpose–The purpose of this paper is to examine how collaboration in a service network of
a major Telco, involving a key partner and its affiliate network, enables dynamic capability …

One of the principal drivers of productivity growth is innovation, which includes not only
technological but nontechnological innovations. A key element of nontechnological …

Service organizations increasingly create new service offerings that are the result of
collaborative arrangements operating on a value network level. This leads to the notion of …

Increasingly, innovation in services is brought to market by a network of firms, or alliance
networks, asset orchestration, knowledge sharing capabilities, resources and competencies …

Purpose–The paper aims to explore how dynamic capabilities of sensing, seizing and
reconfiguring shape the way in which service business is developed in a broad range of …

Purpose The purpose of this study is to investigate the capabilities and roles of three types of
actors, specifically technology-based start-ups, incumbent firms and intermediaries, in co …

In this paper we try to apply dynamic capabilities framework for service innovations. We aim
to develop unified conceptual framework for analyzing and enhancing understanding of …

Prior research has emphasized the importance of dynamic capabilities to organizational
transformation. In this paper, we explore how dynamic capabilities can have varying roles in …

The point of departure for this article is the need for product-centric firms to compete in the
market by adding services to their portfolio, which requires a greater focus on service …

Capabilities for managing service innovation: towards a conceptual framework | Emerald Insight
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