This chapter discusses the distinctions of coordination that have implications for computer
support in general and are guides to assessing and introducing new technologies to …

This study evaluated the effects of different forms of automation on team communication and
coordination in a complex decision making task. Two person teams performed a Theatre …

Observational studies of clinical workers in a hospital setting suggest that communication
problems are a significant source of inefficiency. The need to reduce interruptions, improve …

In this chapter, we argue that the task is an important influence for teams and that task
aspects should be more explicitly, and more specifically, included in the study of team …

Conventional approaches to system design lack conceptual and methodological tools for
identifying the communicative and interactional needs of the user prior to the development of …

Complex events often call for response by multiple organizations and for interdependent
activity among them. These groupings of interdependent organizations have been called …

This article builds on the research presented in the article “Exploring the Potential of Video
Technologies for Collaboration in Emergency Medical Care: Part I. Information …

Hospitals transitioning from paper to electronic information systems often find that
inadequate fit of newly implemented technology to work environment is causing delays …

Teams must adapt and coordinate in high-stress environments in response to challenging
situations. Communication is vital to coordination and can provide insights into effective …

This paper reports from a study of Norwegian medical emergency call (AMK) centres, in
which advanced radio and telephone communication technologies are handled by a team of …