A deterioration of due-date reliability is often attributed by planners to external causes rather
than to their own planning behavior. Particularly, planners tend to underestimate the effects
of time delays, and may not sufficiently take control actions into account that have been
initiated but are not yet demonstrating any effects. Unfavorable dynamic behavior can result
if planners react inappropriately to short-term decreases in due-date reliability and, for
example, use their intuition to adjust planned lead times. A better understanding is needed …