… affective labour as professional service work that demands … investigated emotional and
affective labour in services of the … practices, on affective implications of their jobs and on affect …

… of ‘emotional labor’to characterize the emotion management … service jobs are viewed as
more appropriate for women than men on the basis of the kind of emotional labor they require…

… meet the demands of service jobs that require intensive emotion-… side of emotion management
and predict that gender may … In other words, we argue that, in the context of emotion …

… that people are able to deep act the emotions required of their jobs when the emotions required
… Our analysis of emotion work in debt settlement thus makes two broader points about the …

… job satisfaction and turnover intent. The limited and mixed findings on gender difference in
emotional labor demands in other … and women tour leaders may use similar emotional labor …

… what the job provides and what they need (needs-supplies fit), or … Among employees in the
sample, 44.3% were women, and 59.7… effective emotional displays to organizational rewards. …

… emotional requirements in order to produce emotion—and to evoke emotion from—another …
Furthermore, we use the term surface acting, the narrower conceptualization, unless the …

… as job autonomy, social support, and psychological capital … appropriate emotions to satisfy
organizational requirements. … to emotions and more capable of emotion management, and …

… to the emotional demands of their jobs are related with CO and job … Therefore, another
important objective of this study is to … helpful service in customer service interactions and affective …

… , emotional, and sexualised labour of young women’s … tend to position young women as
objects of male desire, young … of the additional work required of young women in this industry, …