Customer churn prediction in telecommunication industry using classification and regression trees and artificial neural network algorithms

SO Abdulsalam, MO Arowolo… - … Journal of Electrical …, 2022 - section.iaesonline.com
… The experimental approach for this study uses the machine … industry for users churn prediction
system was suggested [19], by … for telecommunications Sector utilizing Decision Tree was …

Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card

KB Ooi, GWH Tan - Expert Systems with Applications, 2016 - Elsevier
… smartphone with the aid of Near Field Communication (NFC) technology. In … decided to
use PLS instead of the SEM for the preliminary analysis of the two-stage PLS-ANN approach

An integrated model of UTAUT2 to understand consumers' 5G technology acceptance using SEM-ANN approach

S Mustafa, W Zhang, S Anwar, K Jamil, S Rana - Scientific Reports, 2022 - nature.com
… -ANN approach because customers' decision-making process … to how individuals realize
that utilizing an information system … We suggest telecommunication companies take care of the …

ITDT: An Iterative Decision Tree-based Approach for Telecom Customer Classification

J Shang, Z Jin, Y Feng, R Wei… - … & Communications …, 2020 - ieeexplore.ieee.org
… We first build the customers’ social network through their … are the strongest drivers of the
acceptance of the mobile phone. … data mining techniques,” Expert Systems with Applications, vol. …

Exploring students' acceptance of e-learning through the development of a comprehensive technology acceptance model

SA Salloum, AQM Alhamad, M Al-Emran… - IEEE …, 2019 - ieeexplore.ieee.org
… of training, communication, and interaction, and that helps in accepting novel ways of com…
stakeholders in making effective decisions related to e-learning acceptance, which mainly …

Site acceptance testing of a Duke Energy automation project utilizing a simulation based test approach

R Wang, C Pritchard, S Cooper… - 2018 71st Annual …, 2018 - ieeexplore.ieee.org
… access to the telecom equipment and to separate the telecom system from the control …
Due to differences between the initial system design and the final system build discussed in the …

Acceptance of the Methods of Decision-making: a Case Study from Software Development Companies in Ukraine and Malaysia

V Lavrik, V Mezhuyev, O Lytvyn, I Pershyna… - 2019 - bdpu.org
methods for group decision making and explored how the developers make group conclusions
in software systems … alternatives for a decision, and lack of communication. Commonly, …

[HTML][HTML] A multi-criteria decision analysis model for selecting an optimum customer service chatbot under uncertainty

RK Chakrabortty, M Abdel-Basset, AM Ali - Decision Analytics Journal, 2023 - Elsevier
… -making framework for chatbot selection in the telecommunication … With this method, NS can
cope with the system’s uncertainty … They looked at how message acceptance and perceived …

Business intelligence systems and customer relationship management in mobile telecommunications firms in Kenya

RW Munyoroku - 2016 - erepository.uonbi.ac.ke
Telecommunication firms have been forced to devise ways to … decision of Mobile
Telecommunication firms when making a … which include technology acceptance model and …

A theoretical discussion of factors affecting the acceptance of m-commerce among SMTEs by integrating TTF with TAM

S Alqatan, NMM Noor, M Man… - … Information Systems, 2017 - inderscienceonline.com
… facing such challenges in communication and distribution of … information systems technologies
(ISTs) in DC, the process … in terms of investment decisions and for decisions related to the …