… , outpatients and diagnostic imaging, surgery, urgent and emergency services and medical
care … to academia, business schools and human resource management professionals alike. …

… The analysis focusses on the 32 “key findings” scores published from the NHS staff survey,
and develops four composite patient satisfaction scores from the inpatient survey. For each …

… health services with financial and managerial autonomy to improve organizational performance
and care quality… These factors include high-performance human resource management (…

… on health services paired with underfunding and resourcing of these services (Baeten et al.,
2018) have resulted in … The link between perceived human resource management practices, …

… part of the ‘NHS Staff Management and Health Service Quality’ report published by the
Department of Health.18 … Indeed, our findings still provide important lessons for NHS leaders and …

… Two-thirds of staff feel valued by their immediate manager. This briefing note provides an
overview of results from the 14th annual national survey of NHS staff (NHS and Picker Institute, …

… health services administration & management human resource management … trusts in
the National Health Service (NHS), which allows us to aggregate results across hospitals and …

… small number of health care organisations that have done so with demonstrable results is a
… (currently the Care Quality Commission (CQC)) to visit health care providers and report on …

… Health care is heavily regulated to maintain quality standards … -quality staff management
using data from the NHS staff … management score derived from the NHS staff survey ranges from …

… Thus, our findings support a previous call 12 for multicenter studies across health services.
The quality assessment tool was designed for this study. Although based on validated …