Digital technologies (DT) help decision-makers cope with disruptive events and,
consequently, boost the resilience of healthcare supply chains (HSC). However, previous
studies on HSC have not focused on the types of resilience capabilities supported by
respective DT or taken a holistic perspective of resilience from both proactive and reactive
dimensions. In order to address this gap, we conducted a study of eight healthcare
organizations based on semi-structured interviews with 15 HSC managers and document …