… the determinants of customer satisfaction on higher service quality in North Cyprus Banking
sector. SERVQUAL model is used to analyse the perception of customers on determinants of …

… customer and improve the firm’s financial performance. Therefore, using the context of a
new banking … between service quality, customer satisfaction, and customer loyalty. The main …

… relationship between customer satisfaction and customer loyalty… Banks were therefore
recommended to influence customer satisfaction positively with the aim of achieving customer …

… Thus, customer satisfaction is a customer’s feeling of pleasure or displeasure … , customer
satisfaction is the attitude of the customer formulated in response to using any form of E-Banking …

… service quality perception and customer satisfaction. The results … improve wider customer
satisfaction in the banking sector. In … for addressing customer satisfaction in the banking sector. …

… Due to growth of technology the demand of the customers is growing day by day in the
banking sector. In this regard customer satisfaction has become the crucial aspect for the banking …

… of customer satisfaction in the Ghanaian banking sector, the current study found tangibles
not to be a relevant factor in influencing customers’ repurchase intention or customer retention. …

… customers is adjusted to the business model and mission of the bank so that the bank can
recognize its customers … quality, customer satisfaction and corporate image of customer loyalty …

… Customer satisfaction is imperative for the incessant survival … of E-banking variables on
customer satisfaction in Pakistan. … as forecasters of customer satisfaction in E-banking. Research …

… customer satisfaction, in … banks offer their banking services electronically. Therefore, this
research aims to investigate the effects of electronic banking services on customer satisfaction …