[HTML][HTML] The aspects of healthcare quality that are important to health professionals and patients: A qualitative study

AF Hannawa, AW Wu, A Kolyada, A Potemkina… - Patient education and …, 2022 - Elsevier
… Among the interpersonal care processes (ie communication competencies, see Table 2),
patients by far considered “interpersonal adaptation” as the most important aspect of “good …

Telemedicine is an important aspect of healthcare services amid COVID‐19 outbreak: Its barriers in Bangladesh and strategies to overcome

SR Chowdhury, TC Sunna… - … journal of health planning …, 2021 - Wiley Online Library
… In this commentary, we have described the importance of telemedicine service amid the
outbreak of COVID‐19 in Bangladesh, the barriers and challenges that the country is facing to …

The importance of ethical aspects when implementing eHealth services in healthcare: a discussion paper

L Skär, S Söderberg - Journal of advanced nursing, 2018 - Wiley Online Library
… The use of eHealth services in health care means to support self-care, enable the use of
healthcare service, make care and professionals more accessible and compensate daily living …

Assessing the quality of healthcare services: A SERVQUAL approach

SN Tripathi, MH Siddiqui - International Journal of Healthcare …, 2020 - Taylor & Francis
… covering multifarious aspects of healthcare services ( Table 1 ). Here the respondents
were asked to allocate relative importance to the various aspects of healthcare service. These …

A model for designing healthcare service based on the patient experience

DH Lee - International Journal of Healthcare Management, 2019 - Taylor & Francis
… , the most important aspect of any healthcare service is the preservation of human dignity,
and all care activities occur at service encounters or touchpoints. Across their various service

Which aspects of health care are most valued by people living with HIV in high-income countries? A systematic review

V Cooper, J Clatworthy, E Youssef, C Llewellyn… - BMC Health Services …, 2016 - Springer
… Nine studies (including 4 (44%) good quality studies) found that easy access to healthcare
services was important to patients. Patients valued having convenient clinic hours, being able …

Overall satisfaction of health care users with the quality of and access to health care services: a cross-sectional study in six Central and Eastern European countries

T Stepurko, M Pavlova, W Groot - BMC health services research, 2016 - Springer
… Indeed, we observe a higher probability of being satisfied with quality of outpatient services
for health care users who attach lower importance to medical equipment as well as for those …

HEALTHQUAL: a multi-item scale for assessing healthcare service quality

DH Lee - Service Business, 2017 - Springer
… for modern healthcare service. In this study, it is proposed that healthcare service should
be … The results of the study shed new insights about the relative importance of quality items …

Service quality and satisfaction in healthcare sector of Pakistan—the patients' expectations

SA Javed, F Ilyas - International journal of health care quality …, 2018 - emerald.com
health concerns are of prime importance and their decision to continue or discontinue a
healthcare service … emphasis to enhance the quality of healthcare services,” the current study, …

Patient satisfaction: Concept analysis in the healthcare context

JHY Ng, BHK Luk - Patient education and counseling, 2019 - Elsevier
… between health professional and healthcare service recipient as … ‘client’ denoted healthcare
services were commodities to be … an important strategy for survival in the healthcare market. …