Constant change is typical of the current business environment. The ability to manage
change is a highly appreciated managerial skill. Being adaptive has become a new …

Change has become a necessary condition for any organisation to operate successfully in
the market while meeting the ever-changing demands of all stakeholders. There is simply no …

Sažetak The purpose of this paper is to create and test the practical application of the
business process management maturity assessment based on a case study. Maturity …

Business process management in an enterprise is an approach to management that
concentrates on optimizing the ways business processes in organisation's run. The business …

Competitiveness of enterprises in hard international competition depends on ability to react
and adapt to changes in close and wider environment. Changeability has become one of …

Building upon various models from the literature which assess the maturity level achieved by
an organization at one moment in time, the paper introduces a model which helps …

Business process management is a comprehensive, holistic management approach,
aligned with the context that proceeds from globalized economy. The extent to which this …

Considering the current dynamic business environment, the importance of organizations'
ability to adapt to their environment in order to accomplish their objectives and the …

Abstract The concept of Process Maturity Levels was developed at the Software Engineering
Institute (SEI) at Carnegie Mellon University in the Nineties, based on quality work originally …

The presented concept of process maturity assessment of an organization has been
proposed on the basis of literature studies. The inference is based on inductive procedures …