… in Slovakia. When it comes to older and younger SMEs in Hungary, there are not any
differences in their usage of marketing tools. All these results regarding the age of SMEs and their …

… to investigate the use of ICT resources at Hungarian small and medium enterprises (SMEs). …
The goal of the research is to answer the question if there is a difference in the use of ICT …

… enterprises and explore the differences in ICT usage that exist … For example, Slovakia, where
only 16% of the enterprises sell … enterprises used ERP integrated business software; CRM …

… -sized enterprise sector for the two regions of Hungary. As the … , during which we compared
the information used during the … the advantages and disadvantages of CRM concept of sales …

… business has various differences and specifics compared to other types of businesses. In the
… - product quality and services, customer relationship management, customer requirements, …

… with companies all over the world. The electronic business of Serbian companies is at a lower
level compared to companies in … using analytical CRM and Enterprises using operational …

… Spearman’s rank-order correlation was used to analyse statistical difference between the
rankings of two selected variables. The Spearman correlation between two variables is high …

… include: ▪ Usage of cloud services in enterprises; ▪ Usage of email as a cloud service (referred
to as ‘Email’); ▪ Usage of office software as a cloud service (referred to as ‘Office SW’); ▪ …

… there is not statistically significant difference in the usage of social media platforms by smaller
and larger SMEs. This result is valid for both Slovakian and Hungarian SMEs. Having this …

… Comparison of the using of CRM in enterprises in Slovakia and Hungary. In Annals of
DAAAM for 2011 and 22nd International DAAAM Symposium "Intelligent Manufacturing and …