Risk, crisis and disaster management in hospitality and tourism: a comparative review

BW Ritchie, Y Jiang - … of Contemporary Hospitality Management, 2021 - emerald.com
… Specifically, disaster resilience in the hotel sector has been widely examined for … Second,
scenario analysis has been widely used for disaster planning and emergency management. …

Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19

IKW Lai, JWC Wong - … of Contemporary Hospitality Management, 2020 - emerald.com
… the industry needs are changing as the pandemic continues. This study aims to compare how
the hotel industry has responded to this crisis at … Some crises are natural disasters, such as …

Natural disasters vs hotel industry resilience: An exploratory study among hotel managers from Europe

M Ivkov, I Blešić, S Janićević, S Kovačić… - Open …, 2019 - degruyter.com
preparedness with access to an emergency response … organization size or hotel category
and crisis planning. Thus, the … and hotel category and natural disaster resilience of hotels are …

Crisis preparedness of hospitality managers: evidence from Malaysia

Z Ghaderi, B King, CM Hall - … of Hospitality and Tourism Insights, 2022 - emerald.com
… of hospitality organization crisis and disaster management … because tourism and hospitality
industry in these areas have … emergency planning and preparation programs for only our …

Disaster prevention management in the hotel industry: Hotel disaster prevention literacy

CH Tsai, SC Linliu, RCY Chang, AHN Mak - … and Tourism Management, 2020 - Elsevier
… Some hotels have a series of disaster emergency plans for internal … hotel industry (ie, disaster
prevention knowledge, disaster prevention attitude, disaster prevention skills, and disaster

[PDF][PDF] Leadership styles, crisis management, and hotel performance: A conceptual perspective of the Jordanian hotel industry

RHM Alzoubi, AH Jaaffar - Journal of Critical Reviews, 2020 - researchgate.net
… Therefore, crisis management is vital for hotels to survive in this present turbulent business
climate. The main … Crisis and disaster management in Jordanian hotels: practices and cultural …

Learn from the past and prepare for the future: A critical assessment of crisis management research in hospitality

SD Leta, ICC Chan - International Journal of Hospitality Management, 2021 - Elsevier
… Given the substantial impact of crisis on the hospitality industry, crisis and crisis management
… for a number of keywords, including crisis, crises, crisis management, disaster, disaster

Crisis management: a case study of disease outbreak in the Metropark Hotel group

C Fung, B Tsui, AHY Hon - Asia Pacific Journal of Tourism …, 2020 - Taylor & Francis
… With a daily people flow of hundreds and even thousands, the hospitality industry has
faced a considerable disease crisis challenge in the past 15 years. Hong Kong China Travel …

Crisis management practices during the COVID-19 pandemic: The case of a newly-opened hotel in Bali

MG Permatasari, LP Mahyuni - … of General Management, 2022 - journals.sagepub.com
lodging industry by transforming tourism patterns and discouraging travel. Guided by tourism
disaster management … valuable for the hotel industry in terms of crisis preparation, recent …

The role of hotel public relations in crisis management during the Covid-19 pandemic

ME Susilo, P Prayudi - Jurnal Riset Komunikasi, 2022 - jurnalrisetkomunikasi.org
… The relationship of communication to crises and disasters has also … In general, studies on
emergency and disaster management … For the hotel industry, the crisis due to the pandemic is …