Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects

SL Wamba-Taguimdje, SF Wamba… - Business process …, 2020 - emerald.com
… of IT in the various company’s business areas because multiple … that had integrated AI into
their business processes to verify the … to optimize operations, enhance recovery and improve …

[HTML][HTML] Artificial intelligence and business value: A literature review

IM Enholm, E Papagiannidis, P Mikalef… - Information Systems …, 2022 - Springer
… Next, we differentiate the impacts of AI into first-order effects … are posited to be better
positioned to integrate AI in their work … how its algorithms will enhance business processes’ …

Investigating the influence of artificial intelligence on business value in the digital era of strategy: A literature review

NA Perifanis, F Kitsios - Information, 2023 - mdpi.com
to develop AI capabilities and integrate them into business/IT … to the success of business
operations integration, and speed … , and deploying procedures to increase customer value and …

Knowledge management in improving business process: an interpretative framework for successful implementation of AI–CRM–KM system in organizations

S Chatterjee, SK Ghosh, R Chaudhuri - Business Process …, 2020 - emerald.com
… ) for AI-integrated CRM system for better knowledge management (… business process chain
needs the help of AI integration in … It could effectively classify the identified CSFs into various …

Unleashing the potential of AI: Investigating cutting-edge technologies that are transforming businesses

H Allioui, Y Mourdi - … Journal of Computer Engineering and Data …, 2023 - ijceds.com
… The integration of AI technology into corporate strategies … highly personalized customer
service, evaluate consumer values … The seamless integration of AI into business operations holds …

Using AI to enhance business operations

M Tarafdar, CM Beath, JW Ross - MIT Sloan Management Review, 2019 - direct.mit.edu
… If an application is not properly integrated, it will be hard to … the company’s new sales
lead system into its customer … chapter, business leaders can splice the ECC gene into their …

Artificial intelligence and business strategy towards digital transformation: A research agenda

F Kitsios, M Kamariotou - Sustainability, 2021 - mdpi.com
… analyzing convergence of the AI and corporate strategy and develop a theoretical model …
advantage by integrating technology into the decision-making process with corporate strategy. …

Artificial intelligence in retail: applications and value creation logics

L Cao - International Journal of Retail & Distribution …, 2021 - emerald.com
… -powered solutions, changing 14 business processes, with … the research into AI applications
in business and management … AI-powered solutions and integrate them into their business

Value creation and value capture for AI business model innovation: a three-phase process framework

J Åström, W Reim, V Parida - Review of Managerial Science, 2022 - Springer
… However, the perceived customer value is dependent on how… customized for and integrated
into the customer’s environment… the customer’s perspective is taken fully into consideration is …

[PDF][PDF] Machine learning and AI in business intelligence: Trends and opportunities

JP Bharadiya - International Journal of Computer (IJC), 2023 - researchgate.net
… and improvement, optimize business processes, and ultimately … , the integration of machine
learning and AI in business … and AI provide businesses with valuable insights into customer