… a conceptual model of PSI to assess the service quality of Chinese public transport service.
… To obtain the full benefit from stratification, the values of N j must be known. When the …

… Thus, the first dimension in our model of airport service quality … ground transportation. Airport
users have different perceptions of the service quality at airports, and air travelers’ views are …

… 1 in Table 3) to examine how the information about the topic distribution (extracted from the
STM … We evaluated the prevalence of each topic for the continuum of the values of the review …

… sales promotion and perceived service quality have direct … In summary, the measurement
model evaluation indicated all … , sales promotion and service quality and loyalty (t-values > 2.65)…

… demands as a means to improve service quality. … a number of theoretical model and
framework including the … switch from other point-topoint transport services (such as taxis) to …

… : personal innovativeness, … attitudes towards solutions to the problems and how to maintain
and manage the relationship between humans and the environment to improve the quality of …

… delays and stagnations in the transportation of goods. Vietnam is … that service quality can be
defined as “a perception attitude” … In this study, the author selected the SERVQUAL model as …

… model (TAM) and the information system success model (… such as user perceived quality
(both system and service quality) and … transportation system network for short distance transport, …

… a chain model of e-government service quality, perceived value, … the personal utility gained
from using e-government services … is regarded as an object-based attitude that is a result of …

… through a structural equation model. The results show that satisfaction, service quality, effort
… a penetration rate of 66%, with extreme values in geographical areas such as Europe (85%)…