… employees’ emotional labour management. For … organisational emotional display rules.
However, very few studies have considered subordinates’ emotional labour as a consequence …

… This study examined the effects of emotional intelligence and emotional … emotional intelligence
and job satisfaction and perceived … resources caused by long-term emotional work. The …

… customer, organization); and the role of the work context. … emotion work or emotion
management, which is done for one’s personal goals in other social exchanges. In her view, …

… results show that frontline employees with HP faced with the emotional norms required by an
organization … Emotional labour in the hospitality industry: the influence of contextual factors …

… Specifically, employees with high EI can adjust their emotions so well that they can easily
adapt to the high level of emotional regulations required by their organizations, which may …

… Therefore, emotional labor can be examined both at the work or organizational level and …
pressure, and classroom management tasks, are cognitive or physical demands. With limited …

… Our inductive field study identifies specific emotion regulation (ER) actions as affective …
ER refers to the management and modification of one's own and other people's emotions for a …

… Employees in this study perceive that close monitoring of work is experienced as a lack
of trust from the management and the supervisor. Many of the respondents felt that …

The objective of this study is to investigate the impact of emotional intelligence on … of work-family
conflict and job burnout as well as the moderating effect of perceived organizational …

… , lack of organizational justice, role conflict, and workload), social support and emotional
work on … At the same time, the proper management of psychosocial risks helps to increase …