Chatbot4qr: Interactive query refinement for technical question retrieval

N Zhang, Q Huang, X Xia, Y Zou… - IEEE Transactions on …, 2020 - ieeexplore.ieee.org
… Although many automatic query expansion approaches have … Since our evaluation process
contains six user studies that … We propose a novel chatbot to assist users in refining queries. …

A critical review of state‐of‐the‐art chatbot designs and applications

B Luo, RYK Lau, C Li, YW Si - Wiley Interdisciplinary Reviews …, 2022 - Wiley Online Library
… We identify the most popular fields of chatbotreview the existing usability studies of
chatbots, which can provide insights for practitioners to fully realize the business value of chatbots

Semantic approaches for query expansion

DK Sharma, R Pamula, DS Chauhan - Evolutionary Intelligence, 2021 - Springer
… essential terms to the user before initializing the test cases used by TDCS. This technique is
mainly … F (2018, September) Query expansion evaluation for Chatbot application. In: 2018 …

Service chatbots: A systematic review

SM Suhaili, N Salim, MN Jambli - Expert Systems with Applications, 2021 - Elsevier
chatbots have been developed for decades and the chatbot technology concept has continuously
evolved, the specification for evaluating chatbot … proper evaluation strategy for chatbot

Xu: an automated query expansion and optimization tool

M Gallant, H Isah, F Zulkernine… - … and Applications …, 2019 - ieeexplore.ieee.org
… Therefore, rather than looking at an individual query expansion and evaluating its … embedded
in other applications such as assistive systems, decision support systems, chatbots or voice…

[PDF][PDF] A review on chatbot design and implementation techniques

R Kumar, MM Ali - Int. J. Eng. Technol, 2020 - academia.edu
… This paper is not only analyzing critically the previous works on chatbots but … -art chatbot
application that can be personalized easily according to customer needs. The proposed chatbot

CBET: design and evaluation of a domain-specific chatbot for mobile learning

Q Liu, J Huang, L Wu, K Zhu, S Ba - Universal Access in the Information …, 2020 - Springer
evaluation results, we conclude that our chatbot can serve as an effective information retrieval
tool in a specific domain. The perceived usability of our chatbotapplication of chatbots in …

Experimentation for chatbot usability evaluation: a secondary study

R Ren, M Zapata, JW Castro, O Dieste… - IEEE Access, 2022 - ieeexplore.ieee.org
… With the aim of solving disagreements between researchers in the primary study selection
process, we evaluated inter-rater reliability by applying two assessments [37]: (i) percentage …

A content management system for chatbots

B Galitsky, B Galitsky - … Enterprise Chatbots: Learning Linguistic Structures, 2019 - Springer
… In this chapter we describe the industrial applications of our … of texts as data sources for
chatbots. We present the content … In Evaluation section we will do three kinds of assessments

Assessment of artificial intelligence chatbot responses to top searched queries about cancer

A Pan, D Musheyev, D Bockelman, S Loeb… - JAMA …, 2023 - jamanetwork.com
… was to provide an initial quality assessment on AI chatbots’ responses to popular search
queries about cancer. Further investigations to evaluate an AI chatbot’s ongoing dialogue with …