The digital transformation of the grocery business-driven by consumers, powered by technology, and accelerated by the COVID-19 Pandemic

HR Abbu, D Fleischmann, P Gopalakrishna - Trends and Applications in …, 2021 - Springer
customers could afford to buy. Retailers scrambled to catch up. This required quickly instituting
new procedures and purchasing new … Customers often demand faster, same day, or even …

[PDF][PDF] Does buying groceries online put SNAP participants at risk

J Chester, K Kopp, KC Montgomery - Center for Digital …, 2020 - researchgate.net
… The online pilot initially started in New York state, but quickly … data to gain “faster, more
accurate customer loyalty insights… … not just on our site and mobile apps—but in our stores.”…

Investigating the impact of Internet of Things services from a smartphone app on grocery shopping

A Fagerstrøm, N Eriksson, V Sigurdsson - … of Retailing and Consumer …, 2020 - Elsevier
This study investigates the impact of Internet of Things (IoT) services from a smartphone app
in a retail grocery shopping situation. It examines four variables, namely price, expiry date, …

[PDF][PDF] Digital disruption at the grocery store

S Begley, E Marohn, S Mikha… - McKinsey & Company …, 2020 - mckinsey.com
… , customers will adopt the new method of grocery shopping. … of service—which will evolve
as quickly as the offers do. Recall, … consistent customer experience the fastest. They will give …

[PDF][PDF] Adapting customer experience in the time of coronavirus

R Diebner, E Silliman, K Ungerman… - McKinsey & …, 2020 - beyondretail.com.au
… on changing customer preferences and rapidly innovating to … that 64 percent of customers
choose to buy from socially … to permanently shift to online grocery shopping, and an increase of …

A Smart Mobile Application to Boost Grocery Shoppers Experiential Marketing

DD Albuquerque, G Bhavani, B Gaur… - 2021 International …, 2021 - ieeexplore.ieee.org
… For instance, they should have the choice to buy things quickly … This generation customers
are fast in acquiring sufficient … app is user-friendly interface with UI, which helps customer to …

Honda Grocer Companion: Grocery Service Vehicle Improvement App

M Webb - 2023 - kb.osu.edu
… the rapidly changing world we now live in, with even the most mundane tasks, such as grocery
shopping… up their groceries, and the team becomes indifferent to the customer they serve. …

Mobile application supported urban-township e-grocery distribution

M Mkansi, S de Leeuw, O Amosun - International Journal of Physical …, 2020 - emerald.com
… Of interest is how the application aggregates demand rapidly, … Rather, liaison with fast
moving consumer goods (FMCG) … order to be delivered at 3pm, we usually buy the groceries in …

On-demand grocery delivery in Germany: an empirical analysis of determinants affecting customers' purchase intentions

MK Groß - 2022 - repositorio.ucp.pt
… research on consumer behavior in quick commerce is scarce. … fifteen minutes grocery delivery
are expanding quickly across … reasons for shopping via the quick-delivery apps are others. …

The Algorithms That Make Instacart Roll: How Machine Learning And Other Tech Tools Guide Your Groceries From Store To Doorstep

S Rao, L Zhang - IEEE Spectrum, 2021 - ieeexplore.ieee.org
… areas rapidly ate into the already thin margins of the grocery … to reduce the chances our
customers will order items that won’t … Such items were flying off the shelves faster than retailers …