The impact of e-WOM on hotels management reputation: exploring tripadvisor review credibility with the ELM model

A Reyes-Menendez, JR Saura… - Ieee …, 2019 - ieeexplore.ieee.org
… that can influence the e-WOM perceived credibility and eWOM adoption on TripAdvisor and
… that can impact e-WOM perceived credibility and e-WOM adoption: (1) volume of eWOM; (2) …

IMPACT OF E-WOM AND BRAND IMAGE ON THE PURCHASE INTENTION OF CUSTOMERS TO SELECT A HOTEL IN SRI LANKA

K Wijesinghe, D Lakruwan, M Sazeem, R Rajapakshe - 2019 - cdap.sliit.lk
… of e- WOM and brand image and how it would influence the perception of new local customers
when choosing a hotel in … was developed by considering e-WOM and brand image as the …

The effect of social media usage characteristics on e-WOM, trust, and brand equity: Focusing on users of airline social media

EJ Seo, JW Park, YJ Choi - Sustainability, 2020 - mdpi.com
… the influence of e-WOM on hotel booking … for hotels has an association with higher trust in
hotels. Cha [91] studied the development of a communication paradigm model for the e-WOM

Electronic Word Mouth (E-WOM) as a Way-Forwarding Strategy to Uplift the Profitability of Boutique Hotels in COVID-19 Era

KAI Ashan, I Fernando - Available at SSRN 3907879, 2021 - papers.ssrn.com
hotels operators on e-WOM. The objective of this study is to investigate the hoteliers’ perceptions
on e-WOM as a … The study caters to boutique hotels in the southern coastal belt and the …

[PDF][PDF] Electronic Word of Mouth (e-WOM) and consumers' purchase decisions: Evidences from Bangladesh

T Abir, MA Rahman, DMNA Yazdani… - Journal of Xi'an …, 2020 - researchgate.net
… the impact of electronic word of mouth (e-WOM) on brand … regarding the impact of e-WOM
and brand image on online … This study reveals that e-WOM affects both brand image and …

… impacts of self-congruity and positive emotional experience on positive e-WOM with customer satisfaction as a mediator: study on 4-star hotel consumers in Malang …

NL Fitriyah, AS Hussein - … Journal of Research in Business and Social …, 2023 - ssbfnet.com
e-WOM on the experience felt while staying at a 4-star hotel in Malang City (H1). The results
of … Consumers often choose and use brands that have a brand personality that is consistent …

The Impact of Online Word of Mouth (e-WOM) on End-User Purchasing Intentions: A Study on e-WOM Channels' Effects on the Saudi Hospitality Market

H Beyari, H Garamoun - Sustainability, 2024 - mdpi.com
e-WOM management within the hotel sector by exploring the strategic use of e-WOM for
improving hotel performance… factors for hotels’ success include using e-WOM analytics for brand

The Impact of Electronic Word-of-Mouth (e-WOM) on Consumers' Purchasing Decision Evidence from Five-star Hotels in Egypt

MA Hassan - … Journal of Tourism, Archaeology and Hospitality, 2022 - ijtah.journals.ekb.eg
… Today the Internet makes it possible for consumers to share experiences and opinions
about a product via E-WOM activity. The E-WOM phenomenon has been changing people's …

Let us talk about something: The evolution of e-WOM from the past to the future

M Akbari, P Foroudi, RZ Fashami… - Journal of Business …, 2022 - Elsevier
… field by mapping the field of e-WOM. It also aims to classify the knowledge base of e-WOM
and its intellectual structure, which can … of e-WOM on consumer behavior, (6) impact on hotel

Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials

M Jain, S Dixit, A Shukla - The International Review of Retail …, 2023 - Taylor & Francis
… Although positive e-WOM plays a significant role in attracting new customers for e-… e-WOM
on e-tailer platforms. Hence, this study attempts to identify determinants of positive e-WOM on …