… , switching cost on customer loyalty. In this study, we … of service quality that affect customer
satisfaction and loyalty, and the relationship between customer satisfaction and customer …

… the variance in customer satisfaction; we also showed that service quality had a more
powerful effect (0.550) than the brand image (0.204). Furthermore, service quality also described …

… than large companies, and thus obtain customer preference. … service quality variable and
the customer satisfaction and cus… of service quality, customer satisfaction, and customer loyalty. …

… the relationship between service quality, customer satisfaction and customer loyalty in fast-…
equation model for the dependency of service quality, satisfaction and loyalty. The analysis …

… Hence, from the point of organization in virtual or e-commerce and trust factor, this study
will explore the mediating role of customer satisfaction between eservice quality, confidence, …

… of service quality on customer satisfaction. The findings of the study will show influence of
different service quality dimensions on satisfaction … This study proved that four of service quality …

… of logistics service quality factors on customer satisfaction may … of logistics service quality
factors on customer satisfaction are … service factor requires more attention to increase customer …

… In this regard, this paper investigates the role of two prominent service evaluators (service
quality and customer satisfaction) as mediators between perceived CSR and repurchase …

… related to the service quality and customer satisfaction. In this case, the service quality has
six … Meanwhile, the customer satisfaction construct was considered as first order construct …

… service quality to customer satisfaction is 0.96; the value on the path of customer satisfaction
to customer loyalty is 1.14; and the value on the path of service quality to customer loyalty of …