A systematic literature review on machine learning applications for consumer sentiment analysis using online reviews

PK Jain, R Pamula, G Srivastava - Computer science review, 2021 - Elsevier
… Many researchers applied machine learning techniques in predicting consumer … From
Table 7, we may refer to that many scholars used regression and basic machine learning

Data-driven machine learning and neural network algorithms in the retailing environment: Consumer engagement, experience, and purchase behaviors

T Kliestik, K Zvarikova, G Lăzăroiu - Economics, Management and …, 2022 - ceeol.com
Retail e-commerce business harnesses machine learning and neural networks to inspect
buyer behavior and engage consumers adequately so as to provide optimized products and …

Perceived usefulness of online customer reviews: A review mining approach using machine learning & exploratory data analysis

MG Majumder, SD Gupta, J Paul - Journal of Business Research, 2022 - Elsevier
… Digital transformation has brought about changes in the buying behavior of customers. Online
purchasing has become … Many customers have started to purchase online, and they prefer …

A computational model to predict consumer behaviour during COVID-19 pandemic

F Safara - Computational Economics, 2022 - Springer
… These issues have direct effect on consumer behaviour in online shopping. In this paper, a
prediction model is proposed to anticipate the consumers behaviour using machine learning

Predicting online shopping behaviour from clickstream data using deep learning

D Koehn, S Lessmann, M Schaal - Expert Systems with Applications, 2020 - Elsevier
… data and reports that its customers have saved six-digit numbers … clickstream data and
supervised machine learning (SML). … other forms of online customer behavior including newsletter …

Machine learning-based mathematical modelling for prediction of social media consumer behavior using big data analytics

K Chaudhary, M Alam, MS Al-Rakhami, A Gumaei - Journal of Big Data, 2021 - Springer
… -process data using various data … using machine learning to predict consumer behavior on
the social media platform. This model is a predictive model for predicting consumer behavior

On the platform but will they buy? Predicting customers' purchase behavior using deep learning

N Chaudhuri, G Gupta, V Vamsi, I Bose - Decision Support Systems, 2021 - Elsevier
… Second, the data represents the customer behavior in a European online shopping context
in a particular product space. Although representative of the context, the findings might not be …

An empirical comparison of machine learning methods for text-based sentiment analysis of online consumer reviews

HJ Alantari, IS Currim, Y Deng, S Singh - … Journal of Research in Marketing, 2022 - Elsevier
… We focus on the fundamental relationship between a consumer’s overall empirical … 260,489
reviews across five review platforms. We find that neural network-based machine learning

Impact of big data and machine learning on digital transformation in marketing: A literature review

A Miklosik, N Evans - Ieee Access, 2020 - ieeexplore.ieee.org
Using the latest … consumer behaviour and buying habits [13]. Today’s marketing governance
model is more interactive as it allows and builds upon interaction with customers [14]. …

A machine learning-based sentiment analysis of online product reviews with a novel term weighting and feature selection approach

H Zhao, Z Liu, X Yao, Q Yang - Information Processing & Management, 2021 - Elsevier
… of the user reviewsMachine Learning (ML) algorithm called the Local Search Improvised
Bat Algorithm based Elman Neural Network (LSIBA-ENN) for the SA of online product reviews. …