[HTML][HTML] Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework

R Perez-Vega, V Kaartemo, CR Lages… - … of Business Research, 2021 - Elsevier
framework of how online customer engagement behavior facilitates information systems
enabled by artificial intelligence, which in turn drives responses, which feed into online

The role of elaboration likelihood model in consumer behaviour research and its extension to new technologies: A review and future research agenda

MH Shahab, E Ghazali, M Mohtar - … of Consumer Studies, 2021 - Wiley Online Library
research gaps by discussing the extant research in detail (Hao et al., 2019; Kumar et al., 2019).
Thereafter, we propose future research agenda that … of marketing. Specifically, the current …

The mediating effect of E-WOM on the relationship between digital marketing activities and intention to buy via Shopee

W Napawut, S Siripipatthanakul… - … Journal of Behavioral …, 2022 - papers.ssrn.com
… This study examines the mediating role of electronic word of … between digital marketing
activities (content marketing and E… Digital marketers should consider content marketing and E-…

Marketing agility: The concept, antecedents, and a research agenda

K Kalaignanam, KR Tuli, T Kushwaha… - … of Marketing, 2021 - journals.sagepub.com
… metric for evaluating the success of individual digital marketing campaigns. It is imperative,
therefore, that the measurement of agile marketing reflect a clear understanding of the role of …

AI-enabled opportunities and transformation challenges for SMEs in the post-pandemic era: a review and research agenda

X Lu, K Wijayaratna, Y Huang, A Qiu - Frontiers in Public Health, 2022 - frontiersin.org
… For example, AI can help small and medium-sized retail organizations use algorithms to
customize products for consumers and analyze data on a large scale in digital marketing, so as …

Consumer decision‐making in Omnichannel retailing: Literature review and future research agenda

R Mishra, RK Singh, B Koles - … Journal of Consumer Studies, 2021 - Wiley Online Library
The emergence of omnichannel retailing has revolutionized the way traditional e‐commerce
business operates, subsequently bringing fundamental changes to consumer expectations …

Social media, customer engagement, and sales organizations: A research agenda

R Agnihotri - Industrial marketing management, 2020 - Elsevier
… ) extend the digital echoverse idea to business markets through the investigation of varied
digital marketing channels that are firm and market-driven. Building upon the notion of digital

[HTML][HTML] The Internet of Things and the circular economy: A systematic literature review and research agenda

A Rejeb, Z Suhaiza, K Rejeb, S Seuring… - Journal of Cleaner …, 2022 - Elsevier
… This article analyzes and classifies existing research at the intersection of the CE and the
Internet of Things (IoT), as an enabling technology. While studies on both concepts have …

The influence of social distancing on employee well-being: a conceptual framework and research agenda

S Tuzovic, S Kabadayi - Journal of Service Management, 2021 - emerald.com
… concepts to develop a conceptual framework and a research agenda to serve as a starting
point … This article develops an overarching framework and research agenda to investigate the …

[HTML][HTML] Artificial intelligence in information systems research: A systematic literature review and research agenda

C Collins, D Dennehy, K Conboy, P Mikalef - International Journal of …, 2021 - Elsevier
… Already, studies are showing the potential opportunities of adopting AI in a wide range of …
digital marketing and healthcare generating considerable academic interest (Juniper Research