DT Nguyen, VT Pham, DM Tran… - The Journal of Asian …, 2020 - koreascience.kr
… This study examines the relationships and the impacts of servicequality, customersatisfaction and switching costs on customerloyalty of e-banking in commercial banks. This study …
… e-satisfaction in mediating the influence of e-servicequality on the e-loyalty of the customer of a private bank … customersatisfaction, and e-servicequality has a significant influence on e-…
… impacts of servicequality on customersatisfaction and customerloyalty for selected main Islamic banking … and customerloyalty: Evidence from banking. Pakistan Journal of Commerce …
… relationship between e-bankingservicequality (ie, efficiency, … ) and customerloyalty by mediating customersatisfaction in … customersatisfaction level towards the quality of E-Banking …
ZAF Al-Slehat - International Business Research, 2021 - researchgate.net
… customersatisfaction as a mediating variable in the relationship between bankingservice quality and customerloyalty … Empirical evidence shows that organizations that care about their …
Z Alzaydi - Management & Sustainability: An Arab Review, 2024 - emerald.com
… little evidence to support how the relationships between constructs such as servicequality, customersatisfaction, customerloyalty and … The impact of servicequality on brandloyalty may …
YM Christanto, S Santoso - … Journal of Research in Business and Social …, 2022 - ssbfnet.com
… 0.05 so that corporate image did not affect customerloyalty. In this study, corporate image and servicequality of a bank do not directly affect bankcustomerloyalty. This is in line with the …
SM Sulaiman, MA Muhammad… - … Journal of Islamic …, 2021 - journal.umy.ac.id
… notice and change brandloyalty at will. Since the taste, fashion and re-purchase behaviour of … that this research offers empirical evidence of the relationship of servicequality, customer …
M Marliyah, M Ridwan, AK Sari - … International Research and …, 2021 - scholar.archive.org
… on the satisfaction and loyalty of mobile banking users. This … the effect of eservicequality on customersatisfaction and its … level of satisfaction, one of which is tangibles (direct evidence), …