Consumers response towards mobile commerce applications: SOR approach

PK Chopdar, J Balakrishnan - International Journal of Information …, 2020 - Elsevier
Mobile shopping applications (apps) have allowed online retailers to provide customised
shopping … , empirical studies about mobile shopping applications are sparse and have mainly …

Examining consumer attitudes towards retailers'm-commerce mobile applications–An initial adoption vs. continuous use perspective

G McLean, K Osei-Frimpong, K Al-Nabhani… - Journal of Business …, 2020 - Elsevier
… This paper provides an empirical perspective into the antecedents and outcomes of
consumer attitudes towards retailers' mobile commerce (m-commerce) applications (apps). A …

Measuring ease of use of mobile applications in e-commerce retailing from the perspective of consumer online shopping behaviour patterns

X Li, X Zhao, W Pu - Journal of Retailing and Consumer Services, 2020 - Elsevier
shopping efficiency and enhance design for system improvement. In this research, the use
of mobile apps in e-commerce … is introduced to measure the “convenience” of mobile apps to …

A meta-analysis of antecedents and consequences of trust in mobile commerce

S Sarkar, S Chauhan, A Khare - International Journal of Information …, 2020 - Elsevier
… This meta-analysis analyzes the existing relationships between trust in mobile commerce
In the context of m-commerce, consumers expect the mobile applications or websites to be …

Online retailing across e-channels and e-channel touchpoints: Empirical studies of consumer behavior in the multichannel e-commerce environment

G Wagner, H Schramm-Klein, S Steinmann - Journal of Business Research, 2020 - Elsevier
… By e-channel touchpoint, we mean a specific digital shopping format (for example, a
mobile shopping app) that a retailer employs to provide consumers with an online shopping

[图书][B] E-commerce 2019: Business, technology, society

KC Laudon, CG Traver - 2020 - thuvienso.hoasen.edu.vn
This book provides readers with a deep dive into the field of e-commerce. Authors Laudon …
a comprehensive introduction to this constantly changing field. The textbook uses thought-…

Customer engagement, customer equity and repurchase intention in mobile apps

MHW Ho, HFL Chung - Journal of business research, 2020 - Elsevier
mobile apps’ customer engagement and its consequence still awaits to be developed. Our
study, thus, explores how mobile apps’ … This recent research on mobile shopping indicates the …

Digital or not–The future of entrepreneurship and innovation: Introduction to the special issue

ESC Berger, F Von Briel, P Davidsson… - Journal of Business …, 2021 - Elsevier
… The 11 articles in this special issue have answered our call to continue the establishment of
a conceptual and empirical foundation for the academic discussion on the relevance, nature, …

Customer engagement behaviour on social commerce platforms: An empirical study

AH Busalim, F Ghabban - Technology in society, 2021 - Elsevier
… Therefore, s-commerce is defined in this study as “a subset of e-commerce that uses social
media that support social interaction and user contributions, to enhance the online purchase …

See now, act now: How to interact with customers to enhance social commerce engagement?

J Xue, X Liang, T Xie, H Wang - Information & Management, 2020 - Elsevier
… the uncertainty during shopping and the … of mobile commerce users. Natarajan et al. [92]
found that perceived risk negatively impacts the intention to use mobile shopping applications. …