risks in the context of robotic restaurants. In order to test the research model, which included
11 hypotheses, this study collected 419 samples in South Korea. The results of the PCA
showed that there were five types of perceived risks. In addition, all five perceived risks had
negative impacts on attitude, which positively affected intentions to use, word-of-mouth
intentions, and willingness to pay more. Lastly, product involvement played an important …