Digital transformation in the public sector provides digital services to the citizens aiming at
increasing their quality of life, as well as the transparency and accountability of a public
administration. Since adaptation to the citizens changing needs is central for its success,
Agile methodologies seem best suited for the software development of digital services in that
area. However, as well documented by an attempt to use Scrum for an important Public
Administration in Italy, substantial modifications to standard Agile were needed, giving rise …

Digital transformation in the public sector provides digital services to the citizens aiming at
increasing their quality of life, as well as the transparency and accountability of a public
administration. Since adaptation to the citizens changing needs is central for its success,
Agile methodologies seem best suited for the software development of digital services in that
area. However, as well documented by an attempt to use Scrum for an important Public
Administration in Italy, substantial modifications to standard Agile were needed, giving rise …