… bankingsector of Bangladesh. The present study finds that in the domestic bankingindustry the servicequality … on customersatisfaction. The findings of the present study suggest that …
… research which states that servicequality has no effect on customerloyalty, but through customersatisfaction … dimensions of servicequality are also enhanced by the bankingindustry. …
… sector, little research has been devoted … -bankingservicequality (ie, efficiency, requirement fulfillment, accessibility and, Privacy) and customerloyalty by mediating customersatisfaction …
… with a convenient method of conducting bankbusiness from … of the research is e-service quality has a significant positive influence on customersatisfaction, and e-servicequality has a …
… Based on existing empiricalresearch on gender differences in … servicequality dimensions’ effects on customersatisfaction. … to help banks develop appropriate strategies for quality …
… servicequality that will be extended by the bankingsector and how to gain customerloyalty and achieve customersatisfaction … on customerloyalty: An empiricalstudyof hypermarkets in …
ZAF Al-Slehat - International Business Research, 2021 - researchgate.net
… quality of bankingservices determines the success of banks. This study aims to test customer satisfaction … relationship between bankingservicequality and customerloyalty using the …
… , switching cost on customerloyalty. In this study, we attempt … of servicequality that affect customersatisfaction and loyalty, and … customerloyalty and profitability in retail bankingindustry. …
SM Sulaiman, MA Muhammad… - … Journal of Islamic …, 2021 - journal.umy.ac.id
… high qualityservices is core to Islamic bankingbusiness. The … of customersatisfaction in investigating the relationship between servicequality and customerloyalty in non-interest bank …