… been evolved to take into account the growing importance of … provide and balance value
for their major stakeholders, such as … way, while it remains a TQM model which supports that …

… from all the key stakeholders. This paper aims at reviewing the evolution of EFQM from its …
depth on the evolutionary path of the EFQM model in its journey towards contributing to the …

… In the same way that TQM was criticised for a lack of a … stakeholder delight, framing it in the
scope of excellence. According to Escobar Rivera, Fa, and Villar (Citation2017), the changing …

… Business Excellence is to respect the core principles of TQM (… through understanding and
changing these processes to … the satisfaction of customers and value for stakeholders, such as …

… -content of BEMs tend to evolve over their lifecycles. For instance, … the central role of
stakeholder-perceived results is … and support BEMs as operational frameworks for TQM, they do …

… EMs more effectively and evolve towards innovative training … TQM and discovering latent
and emerging research topics. … the relationship with stakeholders becoming more complex, …

… improvement focus of TQM is a fundamental way of fulfilling … In the UK for example, business
excellence has been used to … This misunderstanding and misuse of the shareholder value …

… Businesses need to respond to the changing local and global environments and look … towards
becoming an ‘excellent’ organisation and demonstrating to its customers and stakeholders …

… organisational business excellence (OBE) as an emerging field … of interest for all concerned
stakeholders of OBE research. … , but the way to achieve it defines the fate of efforts to achieve …

… and, to some extent, evolved from the TQM era. This … with stakeholders; and a systematic
approach to foster a TQM … improvement methodologies is a path towards TQM and BE, so …