C Prentice, S Dominique Lopes… - Journal of Hospitality …, 2020 - Taylor & Francis
… and explores how emotional and artificialintelligence influences employee retention and performance with a focus on service employees in the hotel industry. Employee performance is …
YQ Zhu, JU Corbett, YT Chiu - 2020 - openaccess.wgtn.ac.nz
… In recent years, artificialintelligence (AI) has moved from buzzword to rapid adoption across … ing new stress for employees and how they respond — whether employees lead or flee — …
A Bhargava, M Bester, L Bolton - Journal of Technology in Behavioral …, 2021 - Springer
… The participants in this study used the terms artificialintelligence (AI) and machinelearning (ML) interchangeably, which is conceptually incorrect. AI is capable of finding patterns and …
B Koo, C Curtis, B Ryan - International Journal of Hospitality Management, 2021 - Elsevier
… Artificialintelligence is another advance in technology for the … this treatise was to examine hotel employees’ perception of AI … provided to articulate the influence of AI on hotel employees. …
R Abdullah, B Fakieh - Journal of medical Internet research, 2020 - jmir.org
… artificialintelligence would replace employees and had a general lack of knowledge regarding artificialintelligence. … most common challenges to artificialintelligence applications in the …
… Our survey of 363 Taiwanese employees shows that … Interaction effects of employee knowledge and affective … of AI on organizations from an employeeperspective in the pre-adoption …
TM Nguyen, A Malik - International Marketing Review, 2022 - emerald.com
… This study examines the influence of knowledge sharing on employee service … of artificial intelligence (AI) system quality on the relationship between knowledge sharing on employee …
C Prentice, S Dominique Lopes… - Journal of Hospitality …, 2020 - Taylor & Francis
… The study discusses artificialintelligence (AI) – powered … ’ perspective and examines how AI and employee service quality … experienced both AI and employee services associated with …
X Yu, S Xu, M Ashton - Information Technology & People, 2023 - emerald.com
… A greater understanding of AI adoption from socio-technical system perspective will enable managers and practitioners to develop effective AI adoption strategies, enhance employees' …