The increasing customer demand for value-added products and services to be delivered
faster and easier, and the emergence of new and improved digital technologies have …

Traditional national postal operators are trusted in many countries, having enjoyed stable
growth, low costs and societal acceptance for the past 100 years. However, the recent …

Abstract Postal Services in the Digital Age looks at the status of the postal industry and the
possibilities postal operators have to maintain their strong role as connectors and solution …

In the last 10–15 years the Internet has severely impacted the postal and delivery market:
the volume of letters declined, the need for parcel delivery increased, the costumers' needs …

Emerging business trends such as globalization and the increasing request for more
customized offers by users and customers have pushed companies towards changing their …

This paper suggests that technology is empowering the management of logistic networks by
virtual platforms. This is changing postal services in two concurrent ways: through the …

The postal operators are facing unavoidable digital business transformation in the era of the
digital economy, Industry 4.0 and innovations. The rise of digital technology over the last 30 …

Although the Romans had a type of postal service, the European postal industry as we know
it today has existed for the past 500 years or so—one of the oldest, in Portugal, traces its …

This paper aims to review a framework that investigate the effectiveness of mass marketing
communication as a digital logistics tools toward promoting a new online public service …

SMS advertising is one form of mobile marketing that is considered dissimilar to other
advertising channels due to its ubiquitous and personal nature. The scope of this project is …