Can newcomers perform better at hotels? Examining the roles of transformational leadership, supervisor-triggered positive affect, and perceived supervisor support

TJ Chen, CM Wu - Tourism Management Perspectives, 2020 - Elsevier
Tourism literature has presented the effects of leadership style on staff efficiency yet few
have examined the causal relationship between leadership style and newcomer outcomes …

Leadership style and employee's job satisfaction in international tourist hotels

CW Tsai - Advances in culture, tourism and hospitality research, 2008 - emerald.com
International tourist hotels play important roles in the service industry and have to constantly
improve their competitiveness. They need to provide their customers with consistently high …

Improving the turnover intention of tourist hotel employees: Transformational leadership, leader-member exchange, and psychological contract breach

TJ Chen, CM Wu - International Journal of Contemporary Hospitality …, 2017 - emerald.com
Purpose This study aims to explore the high turnover intention issue in Taiwan's tourist hotel
industry. Due to a lack of empirical research regarding front-line employees' psychological …

Transformational leadership: Relationship to job stress and job burnout in five-star hotels

IEB Salem - Tourism and Hospitality Research, 2015 - journals.sagepub.com
Due to the significance of transformational leadership in the hospitality industry, and the
imperative need of managers to communicate effectively with all employees in the work …

Transformational leadership and employee performance: The role of identification, engagement and proactive personality

I Buil, E Martínez, J Matute - International journal of hospitality management, 2019 - Elsevier
This study investigates the underlying mechanisms and boundary conditions that explain the
relationship between transformational leadership and frontline employee performance …

Perceptions of transformational leadership behaviors and subordinates' performance in hotels

EA Brown, SW Arendt - Journal of Human Resources in Hospitality …, 2010 - Taylor & Francis
This study examined front desk supervisors' transformational leadership dimensions and
employees' performance. The Multifactor Leadership Questionnaire and a researcher …

The effects of transformational leadership and organizational commitment on hotel departmental performance

A Patiar, Y Wang - International Journal of Contemporary Hospitality …, 2016 - emerald.com
Purpose This paper aims to examine the effects of hotel general managers' transformational
leadership (TLS) and department managers (DMs)'organizational commitment (OC) on their …

Do transformational leadership and work engagement matter for job performance in luxury hotels? Exploring the role of leaders' managerial skills

J Aftab, H Sarwar, A Kiran, N Abid… - Journal of Hospitality and …, 2023 - emerald.com
Purpose The paper aimed to explore the underlying work engagement role in
transformational leadership and employees' job performance relationships. Moreover, this …

Both angel and devil: The suppressing effect of transformational leadership on proactive employee's career satisfaction

J Li, B Yuan - International Journal of Hospitality Management, 2017 - Elsevier
This paper empirically examined the effect of hotel employees' proactive personality on
career satisfaction and the suppressing moderation effect of transformational leadership on …

The impact of manager training on employee turnover intentions

K Malek, SF Kline, R DiPietro - Journal of Hospitality and Tourism …, 2018 - emerald.com
Purpose There are decades of research analyzing turnover in the hospitality industry and yet
it remains nearly double other industries. Whereas previous studies have analyzed training …