Technical progress is disrupting the mobility sector. New door-to-door (D2D) mobility
integrators promise to offer smart mobility by packaging together different mobility services …

In recent years, a change in business logic from goods-dominant (GD) to service-dominant
(SD) logic can be observed widely. For instance, in the case of the mobility sector …

Technical advances such as sensors and open data have enabled service integrators to
offer smarter service packages. Door-to-door (D2D) mobility integrators now promise to …

Digitalization is changing the mobility sector. Companies have developed entirely new
mobility services, and mobility services with pre-digital roots, such as ride-sharing and public …

In many business domains, rapid changes have occurred as a consequence of digital
innovation, ie, the application of novel information technologies to achieve specific business …

Service-dominant logic (SDL) provides a well-established lens for understanding services
as value co-creation processes. However, also value co-destruction can occur in service …

Result-oriented services that provide mobility on demand seem to be a promising means of
meeting both societal trends and environmental sustainability targets. In this paper, we …

Abstract Mobility-as-a-Service (MaaS) is a service concept that integrates public transport
with other mobility services, such as car sharing, ride sourcing, and bicycle sharing. The …

The advances in information and communication technology (ICT) have extended the
applicability of citizen coproduction in government service delivery and have entailed …

The last decade has brought the transport sector to the forefront of discussions on
sustainability and digital innovations: practitioners, researchers, and regulators alike have …