Perceived customer participation and work engagement: the path through emotional labor
J Yoo - International Journal of Bank Marketing, 2016 - emerald.com
Purpose The purpose of this paper is to examine how service employee's perceived
customer participation influences beneficial deep acting behaviors among service personnel …
customer participation influences beneficial deep acting behaviors among service personnel …
[PDF][PDF] Perceived customer participation and work engagement: the path through emotional labor
J Yoo - International Journal of Bank Marketing, 2016 - researchgate.net
Purpose–The purpose of this paper is to examine how service employee's perceived
customer participation influences beneficial deep acting behaviors among service personnel …
customer participation influences beneficial deep acting behaviors among service personnel …
Perceived customer participation and work engagement: the path through emotional labor
J Yoo - INTERNATIONAL JOURNAL OF BANK MARKETING, 2016 - scholarworks.bwise.kr
Purpose-The purpose of this paper is to examine how service employee's perceived
customer participation influences beneficial deep acting behaviors among service personnel …
customer participation influences beneficial deep acting behaviors among service personnel …