Customer service quality in the Greek Cypriot banking industry

H Arasli, S Mehtap‐Smadi… - Managing Service Quality …, 2005 - emerald.com
Purpose–To measure the service quality perceptions of Greek Cypriot bank customers and
to examine the relationship between service quality, customer satisfaction and positive word …

[PDF][PDF] Customer service quality in the Greek Cypriot banking industry

H Arasli, S Mehtap-Smadi… - Managing Service …, 2005 - researchgate.net
Purpose–To measure the service quality perceptions of Greek Cypriot bank customers and
to examine the relationship between service quality, customer satisfaction and positive word …

Customer service quality in the Greek Cypriot banking industry

H Arasli, S Mehtap-Smadi… - Managing Service …, 2005 - ingentaconnect.com
Purpose‐To measure the service quality perceptions of Greek Cypriot bank customers and
to examine the relationship between service quality, customer satisfaction and positive word …

Customer service quality in the Greek Cypriot banking industry

A Huseyin, MS Salime, TK Salih - Managing Service Quality, 2005 - elibrary.ru
Purpose-To measure the service quality perceptions of Greek Cypriot bank customers and to
examine the relationship between service quality, customer satisfaction and positive word of …

[引用][C] Customer service quality in the Greek Cypriot banking industry

H Arasli, S Mehtap-Smadi… - Journal of …, 2005 - Emerald Group Publishing, Limited