[PDF][PDF] Text mining e-complaints data from e-auction store with implications for internet marketing research

KC Chen - Journal of Business & Economics Research (JBER), 2009 - core.ac.uk
This study seeks to analyze the effectiveness of the text mining process. Complaint forums
on various consumer report websites will be analyzed using text and data mining software …

[PDF][PDF] Text Mining e-Complaints Data From e-Auction Store With Implications For Internet Marketing Research

KC Chen - Journal of Business & Economics Research, 2009 - scholar.archive.org
This study seeks to analyze the effectiveness of the text mining process. Complaint forums
on various consumer report websites will be analyzed using text and data mining software …