'A land of milk and honey'? Reengineering the 'past'and 'present'in a call centre

D McCabe - Journal of Management studies, 2004 - Wiley Online Library
This article explores how managers, in the Call Centre of a Bank,(re) defined, and drew
boundaries around 'past'cultural conditions, in relation to the introduction of a Business …
被引用次数：37 相关文章

'A Land of Milk and Honey'? Reengineering the'Past'and'Present'in a Call Centre

D McCabe - Journal of Management Studies, 2004 - elibrary.ru
This article explores how managers, in the Call Centre of a Bank,(re) defined, and drew
boundaries around'past'cultural conditions, in relation to the introduction of a Business …

'A Land of Milk and Honey'? Reengineering the 'Past'and 'Present'in a Call Centre

D McCabe - Journal of Management Studies, 2004 - ideas.repec.org
This article explores how managers, in the Call Centre of a Bank,(re) defined, and drew
boundaries around 'past'cultural conditions, in relation to the introduction of a Business …
[PDF] ssrn.com

[PDF][PDF] 'A Land of Milk and Honey'? Reengineering the'Past'and'Present'in a Call Centre

D McCabe - Reengineering the'Past'and'Present'in a Call Centre - papers.ssrn.com
This article explores how managers, in the Call Centre of a Bank,(re) defined, and drew
boundaries around'past'cultural conditions, in relation to the introduction of a Business …

'A Land of Milk and Honey'? Reengineering the 'Past'and 'Present'in a Call Centre

D McCabe - Journal of Management Studies, 2004 - econpapers.repec.org
This article explores how managers, in the Call Centre of a Bank,(re) defined, and drew
boundaries around 'past'cultural conditions, in relation to the introduction of a Business …
[PDF] academia.edu

[PDF][PDF] 'A Land of Milk and Honey'? Reengineering the 'Past'and 'Present'in a Call Centre

D McCabe - Journal of Management Studies, 2004 - academia.edu
 This article explores how managers, in the Call Centre of a Bank,(re) defined,
and drew boundaries around 'past'cultural conditions, in relation to the introduction of a …

'A Land of Milk and Honey'? Reengineering the'Past'and'Present'in a Call Centre.

D McCabe - Journal of Management Studies (Wiley …, 2004 - search.ebscohost.com
This article explores how managers, in the Call Centre of a Bank,(re) defined, and drew
boundaries around'past'cultural conditions, in relation to the introduction of a Business …